Industry: Professional, Scientific & Technical Services•
11 - 15 years
Posted 62 days ago
Service Delivery Manager
Application Value Management
We continuously seek extraordinary associates when recruiting new employees. We pride ourselves on having extensive experience working with clients in all major markets. Cognizant's delivery model is infused with a distinct culture of high customer happiness and we consistently deliver positive relationships, cost reductions and business results.
At Cognizant, we believe those who challenge the way they work today will lead the way tomorrow.
Cognizant's Application Value Management (AVM) practice helps our customers achieve the dual mandate of improving efficiencies and delivering outcomes through effectively managing their application portfolios in support of business goals. In addition, we help our clients manage and transform their application services environment to overcome the growing IT complexity challenges and address digital needs.
We are seeking a Service Delivery Manager (SDM) to lead application support services for an enterprise partner in Springfield, MA.
A strong relationship and regular in person communication with our partner is critical, therefore interested prospects will reside locally to Springfield, MA and in daily commuting distance to our client, or be willing to relocate.
As a SDM, you will own all application services delivered by a diversified team providing end to end services from help desk, core application support, and Infrastructure by:
Key Performance Measurement Areas: