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Service Coordinator in Reno, NV


Reno, NV 89501
5w ago


Operations Management


5 - 7 years

Job Description

Hamilton Company is looking for a Service Coordinator who will assist in the coordination of work efforts within the Robotics Service Department.

Responsibilities include:

  • Coordinate and schedule various service requests
  • Take incoming calls through the Service Hotline and route them in the appropriate direction and/or dispatch to the appropriate Service Engineer
  • Create service quotations for various types of service
  • Assist Field Service Engineers to maintain individual part inventories
  • Ensure department compliance with ISO requirements, including maintenance of documentation, review of policies and handing periodic inspections.
  • Process completed service calls which includes detailed data entry, invoicing and checking for proper documentation
  • Work closely with Field Service Engineers and the Shipping department to create and ship parts to the field
  • Provide assistance with maintaining the Custome
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Valid through: 2020-3-4

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