Senior Windows Infrastructure Engineer

iVision   •  

Atlanta, GA

Not Specified years

Posted 177 days ago

This job is no longer available.

Your Job

As a Senior Engineer on the Escalations Team in our managed services practice, you will receive incidents and service requests, track issues in the Service Desk application, and resolve these issues at the highest level along with interacting cross the organization to solve network trouble tickets and restore service a quickly as possible.

 

You’ll have the opportunity to collaborate amongst your team of engineers to resolve complex and challenging issues in a diverse set of environments for your external clients.

 

 

What You Could Do

  • Design, implement, troubleshoot, and maintain core Microsoft technologies 
  • Assist the team with the management and direction setting to include setting priorities, coordinating, and the reporting of accurate and timely completion of tasks 
  • Work closely with team to develop structures and architecture design strategies to satisfy client requirements and further develop service standardization / delivery of IT Service Management frameworks for iVision customers 
  • Mediate business or technical situations in which Team Lead is not directly involved
  • Maintain proactive management and maintenance of the infrastructure to prevent service interruptions
  • Schedule and prioritize work to accommodate client needs while minimizing impact on operations 
  • Responsible for rotating “on call" responsibilities 

 

 

What You’ve Done

  • Prior IT Administrator, Windows Systems Engineering or Consulting experience a strong plus
  • Technical experience is supporting:
  • Microsoft Exchange (Exchange 2013, Exchange 2016, Office 365)
  • Microsoft Active Directory (AD)
  • Microsoft Active Directory Federation Services (ADFS)
  • Microsoft Azure AD Connect (AAD Connect)
  • Windows Intune Administration
  • Microsoft Skype for Business Server Administration
  • Microsoft SharePoint
  • Microsoft Direct Access
  • Microsoft System Center Suite (SCCM, SCOM, SCORCH)
  • Amazon Web Services (AWS) experience, a plus

 

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