Senior Virtualization Engineer

MGM Resorts International   •  

Las Vegas, NV

Industry: Hospitality & Recreation


5 - 7 years

Posted 151 days ago

This job is no longer available.

The Senior Virtualization Engineer is responsible for the day-to-day provisioning, installation/configuration, operation, and maintenance of the virtual infrastructure focusing on the Citrix XenApp/XenDesktop platform. The candidate should be experienced in supporting multi-vendor virtualization technologies and server hardware environments. The candidate should also display the ability to work in a large scale, fast paced, and cross-functional team environment. 

  • Perform system administration of the virtual infrastructure including VMware, Citrix, Cisco, and other technologies.
  • Provide Tier III support for the virtual infrastructure by investigating and troubleshooting incidents and issues to resolution and providing well documented status updates.
  • Provide day to day support for the virtual infrastructure including new system delivery, preventative maintenance, and proactive availability.
  • Performance and capacity monitoring and reporting.
  • Managing and ensuring that ticket queues are being properly addressed in the time outlined by SLA’s.
  • Participate in establishing and maintaining policies and procedures.
  • Participate in Change Management, Problem Management, and Incident Management calls.
  • Participate in 24 x 7 On-Call rotation as scheduled.
  • Perform other job related duties as requested.


  • Four year college degree in Information Systems/Technology, Computer Science, Computer Engineering, or a related field or equivalent education and experenece.
  • At least 4 years experience of Citrix XenApp/XenDesktop administration.
  • At least 2 years in a technical role in a large enterprise environment.
  • Excellent customer service skills.
  • Have interpersonal skills to deal effectively with all business contacts.
  • Professional appearance and demeanor.
  • Work varied shifts, including weekends and holidays.
  • High school diploma or equivalent.
  • Able to effectively communicate in English, in both written and oral forms. 


  • At least 2 years experience of VMware vSphere administration.
  • At least 2 years experience of Cisco UCS administration.
  • VMware Certified Professional Data Center Virtualization (VCP-DCV).
  • Cisco Certification (Data Center Unified Computing).
  • Citrix Certified Associate - Virtualization (CCA-V) certification.
  • Previous experience working in a similar resort setting.