Senior Virtualization Engineer ( Citrix )

 •  MGM Resorts International Las Vegas, NV

5 - 7 years experience  •  Restaurants & Food Services

Salary depends on experience
Posted on 11/22/17
5 - 7 years experience
Restaurants & Food Services
Salary depends on experience
Posted on 11/22/17

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The Senior Virtualization Engineer is responsible for the day-to-day provisioning, installation/configuration, operation, and maintenance of the virtual infrastructure focusing on the Citrix XenApp/XenDesktop platform. The candidate should be experienced in supporting multi-vendor virtualization technologies and server hardware environments. The candidate should also display the ability to work in a large scale, fast paced, and cross-functional team environment. 

  • Perform system administration of the virtual infrastructure including VMware, Citrix, Cisco, and othertechnologies.
  • Provide Tier III support for the virtual infrastructure by investigating and troubleshooting incidents and issues to resolution and providing well documented status updates.
  • Provide day to day support for the virtual infrastructure including new system delivery, preventative maintenance, and proactive availability.
  • Performance and capacity monitoring and reporting.
  • Manage and ensure that ticket queues are being properly addressed in the time outlined by SLA’s.
  • Participate in establishing and maintaining policies and procedures.
  • Participate in Change Management, Problem Management, and Incident Management calls.
  • Participate in 24 x 7 On-Call rotation as scheduled
  • Advanced troubleshooting, analytical, and problem resolution abilities.
  • Strong technical knowledge of most versions of Citrix XenApp / XenDesktop, including 7.6.
  • Strong technical knowledge of most versions of VMware vSphere including 6.0.
  • Knowledge of enterprise infrastructure applications such as Active Directory, DNS, load balancing, caching and intrusion detection.
  • Experience using diagnostic, monitoring and change management tools (CA Service Desk, SCOM, SCCM).
  • Experience in implementing and managing multiple virtual environments public (Amazon AWS, Microsoft Azure) and private.
  • Excellent knowledge about management and automation tools (vCenter, vRealize Operations, vRealize Automation, Log Insight, Citrix Studio, Citrix Director, Citrix HDX Insight, Citrix NetScaller, Cisco UCSM, Cisco UCS Director, Microsoft Powershell).
  • Experience with Application Virtualization Technologies (Microsoft (App-V), VMware ThinApp, and Citrix AppDisk).
  • Knowledge of and experience doing a one-to-one and one-to-many configuration/deployment of VMware SRM.
  • Knowledge of Storage Area Network (SAN) based technologies (EMC, NetApp). 
  • A general knowledge of server, network, and backup technologies.
  • The ability to work independently and in a collaborative team environment with minimal supervision to achieve project milestones and deadlines.
  • Perform other job related duties as requested.


  • At least four (4) years experience of Citrix XenApp/XenDesktop administration
  • Experience that includes at least two (2) years in a technical role in a large enterprise environment.
  • Citrix Certified Associate - Virtualization (CCA-V) certification
  • Four year college degree in Information Systems/Technology, Computer Science, Computer Engineering, or a related field, or an equivalent combination of experience and education.
  • Able to lead and mentor a team.
  • Have interpersonal skills to deal effectively with all business contacts.
  • Professional appearance and demeanor.
  • Work varied shifts, including weekends and holidays.
  • High school diploma or equivalent. (education)
  • (Computer skills/programs)
  • Able to effectively communicate in English, in both written and oral forms. 


  • At least two (2) years experience of VMware vSphere administration
  • At least two (2) years experience of Cisco UCS administration
  • VMware Certified Professional Data Center Virtualization (VCP-DCV)
  • Cisco Certification (Data Center Unified Computing)


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