Senior UX Designer

KAR Auction Services   •  

Toronto, ON

Industry: Automotive.

  •  

8 - 10 years

Posted 236 days ago

This job is no longer available.

Job Description:

The Senior UX Designer will lead the user experience and implementation of digital projects to deliver online enhancements based on the strategy, including but not limited to the following accountabilities:

  • Demonstrated ability to think creatively and provide marketable solutions in conceiving, developing, and producing tactics.
  • Ability to thrive in a collaborative, fast-paced environment and build strong relationships with co-workers and clients.
  • Analyze industry best practices, client feedback, new vendor offerings and learnings from metrics tracking, and competitive analysis to recommend opportunities for improvements of customer experience, products, tools, etc.
  • Brainstorm, prototype and design how new features/enhancements can be deployed across multiple platforms including desktop, tablets and smart phones.
  • Meet all required timelines to support the on-time delivery of business and technological changes
  • Proven ability to manage challenging situations.
  • Determine the business rules, interactions and client flows for the customer experience and document business requirements for approval by senior management 
  • Advise partners and vendors on technical, UX and visual issues.
  • Assist in making presentations and run design thinking sessions for the partners
  • Conceptualize and design how new features/enhancements can be deployed across multiple platforms including desktop, tablets and smart phones.
  • Experience defining and building digital guidelines
  • Test prototypes and designs and ability to adapt journeys quickly before going to market
  • Lead holistic research of user experience on specific segments of the business
  • Produce recommendations in the form of reports and presentations that are accessible to the sophisticated partners as well as less experienced business stakeholders
  • Review project requirements and production enhancement documentation and recommend approval based on the review process 
  • Facilitate input from clients and creative meetings.
  • Work with partners, developer teams, analytics team and optimization teams in the implementation of platform and product changes; meet all required timelines to support the on-time delivery of business and technological changes

Skills: 

  • Related college or university degree – digital design or HCI major
  • Excellent organizational skills and ability to coordinate multiple activities and prioritize conflicting demands.
  • Comprehensive understanding human-computer interaction for multiple platforms and devices – Windows, Machintosh, Android, iOS
  • Comprehensive understanding of design theory and techniques
  • In-depth knowledge of user experience principles, digital marketing products, usability testing and customer centric design practices
  • In-depth communication skills (both written and verbal)
  • In-depth analytical and problem solving skills
  • Ability to adapt to a agile type of project management - fast-paced, changing priorities and technology environment
  • Must have a disciplined and organized approach

Experience:

  • Proven ability to manage challenging situations and meet tight deadlines with very little to no assistance
  • Minimum of 7 years in product design, digital marketing, interactive design
  • B2B industry experience would be a plus
  • Experience executing a successful online customer experience. This includes experience with visual design, information architecture, interaction patters
  • Experience with both large and small scale mobile projects (full project lifecycle – would be an asset)
  • Experience working closely with development on time estimates and feature trade-offs
  • Demonstrated ability to think creatively and provide marketable solutions in conceiving, developing, and producing tactics.
  • In-depth knowledge of browser based development projects and e-commerce
  • Ability to work independently, with a disciplined and organized approach
  • Mobile Applications experiencerequired
  • Fast-prototyping and testing
  • Agile experience a plus.

R-212170