$100K — $150K *
At Robert Bosch Tool Corporation, we know that every career matters. Which is why you should conduct yours on a grand scale. Headquartered in the northwest Chicago suburb of Mount Prospect, we are a $990 million division of Bosch, a multinational engineering and electronics organization and the largest privately held employer in the world.
Guided by the principles of founder Robert Bosch, we offer a setting where social and environmental responsibility are part of our corporate DNA. Always mindful of our impact on the future, we are committed to sustainability, paying it forward, giving back, and lifelong learning. These are but a few of the reasons why our parent company has more than 390,000 associates and a legacy of success spanning 130 years.
On a daily basis, our global teams are developing new products and using innovation to enhance existing ones.
Offering such industry-leading brands as Bosch®, Dremel®, and RotoZip®, our Mount Prospect location features unparalleled opportunities to promote our corded and cordless power tools, rotary tools, and accessories throughout existing and emerging markets. Collaborating with our engineering team, you’ll have the chance to pitch innovative new product lines and features, marketing channels, media plans, and strategies.
As Senior User Researcher, you will work with peers and internal stakeholders to plan, manage, and execute research in North America. You will support the team purpose to provide unbiased actionable market & user insights that influence overall business decision making in North America. This is an exciting opportunity to explore & introduce best practices on research methodologies & analysis to the organization.
Design & conduct B2C studies for Professional & Do-It-Yourself users from inception to completion with quality, timeliness and professionalism
Consult with stakeholders & internal team members to recommend research designs & methods most appropriate to answer research questions
Perform research using a wide range of qualitative and quantitative techniques, including in-person & online questionnaires, field studies, usability tests, workshops & surveys including deciding on an in-house or external vendor approach
Identify Pro & DIY user trends impacting the market & competitive landscape
Prepare & facilitate work sessions to synthesize analysis into larger strategic findings
Manage multiple stakeholder needs effectively and sensitively. Clearly communicate key findings/recommendations in an actionable way to the stakeholders
Develops clear, concise, and insightful presentations for executive leadership that highlight consumer insights and articulate strategic opportunities for growth
Establish strong, collaborative working relationships with external vendors/suppliers to ensure that deliverables are consistent with project research objectives
Build the role to become a trusted advisor and go-to-person within the organization for sharing challenges and innovative solutions for answering important business questions
Ability to manage & organize groups user research projects & prioritize appropriately including guiding interns
Bachelor’s Degree, Business Administration, Behavioral/User Research, Psychology is required; Master's Degree Business Administration, Behavioral/User Research, Psychology is preferred.
7-10 Years Research in consumer good industry required. Durable consumer goods industry experience is desirable.
Competency with user research software including Qualtrics, Survey Monkey, Cross Tabs, etc. required.
You hold excellent analytical skills, with ability to synthesize user research data from multiple data sets, & utilizing analytical tools including Excel, Pivot Tables, etc.
Market research online community (MROC) experience is a plus, along with agency experience.
Strong presentation skills from preparation to presenting to stakeholders & executives; Comfortable with workshop facilitation & preparation.
Experience in writing discussion guides, screeners, test protocols, & final reports.
You are a self-motivated, highly resourceful team player with a positive “can-do” attitude! You are approachable, and enjoy working collaboratively in a team environment.
Familiar with Design Thinking / User Experience methodology/approach.
Excellent communication, presentation, and writing skills.
Travel Percentage is approximately 10%.
Valid through: 10/30/2020
$80K — $100K
18 days ago