Description:Coordinate with customer(s) to determine continuity-related telecommunications requirements. Develop solutions to meet those requirements in the context of continuity plans and programs. Design, procure, and oversee installation of telecommunications solutions. Maintain knowledge of telecommunications industry trends and predict how customer requirements may be impacted. Establish policies for using telecommunication infrastructure. Design, or assist with design of, voice and data networks to include selection of necessary hardware and software packages. Ensure appropriate network documentation exists, including operational instructions. Provide regulatory monitoring and voice network analysis regarding short and long range planning for in-house systems.
- Coordinate, review, and perform repair services; Coordinate, review, and perform all modifications necessary for customer telecommunications requirements; Maintain records and prepare required reports relevant to all customer telecommunications operations; As assigned, supervise and evaluate telecommunications personnel; Develop and implement a systematic staff development program for updating and improving the telecommunications knowledge and skills of all customer personnel; Maintain a formal system for evaluating all telephone systems and materials used by the customer; Maintain a preventative maintenance program for all telecommunications equipment; Recommend enhancements to technical capabilities of telecommunication systems with the goal of reducing operating costs; Establish, coordinate and maintain standard operating procedures for all customer telecommunication requirements; Review accuracy of telecommunications invoices and execute payment of those invoices to applicable companies for services rendered.Requirements:10 years experience in combination of legacy telecommunications systems (e.g., POTS) and enhanced telecommunications (e.g., Voice Over IP, SATCOMs, etc.).
- Minimum of 5 years experience in Continuity mission support and the national telecommunications systems used to support the national continuity mission.
- TS clearance with SCI eligibility. Previous CI Poly preferred.
- Degree preferred.