MobileIron is on the cutting edge of the mobile revolution. Think about how important your phone is, mobile devices are more widespread and used than PCs ever were. Companies are now struggling to keep those devices secure and able to access company information, and they are turning to Enterprise Mobility Management software to assist. MobileIron is the #1 company in the space. We were recently voted one of the best places to work by Glassdoor and ranked #1 by Deloitte as the fastest growing tech company in the past 5 years.
The individual we're seeking must have a passion for delighting customers and solving tough technical issues.
The individual we're seeking should have a very strong technical background and be very keen in troubleshooting issues. Normal operations require managing critical issues, regularly communicating with customers, training on product features and providing on call support. Ability to reproduce customer environments in order to root cause issues will be key. The engineer will be part of an inbound call queue receiving and answering questions for direct customers and partners.