5 - 7 years
Posted 294 days ago
Summary We are looking for a dynamic, proactive and confident Senior Technical Support Analyst to join our amazing Enterprise Customer Support team, engaging directly with our customers and channel partners. You will be providing expert technical advice and problem-solving on mission-critical applications that utilize our wireless networking solutions and management platform.
This is a key role in the on-going success of the Enterprise Solutions Business Unit. You will collaborate with product development engineers toinvestigate and resolve hardware and software issues. You will provide advice and suggestions on product and process improvement. You will be the eyes and ears of the company providing direct feedback on how our customersexperience our solutions.Responsibilities
Required Education,Experience& Competencies