$100K — $150K *
WHO WE ARE
Braze delivers customer experiences across email, mobile, SMS, and web. Customers, including Seamless, HBO, Disney, Urban Outfitters, and Venmo, use the Braze platform to facilitate real-time experiences between brands and consumers in a more authentic and human way. And we do it at scale – each month, tens of billions of messages are sent to a network of over 2 billion active users through Braze.
Need more proof? Braze was named a Leader in the Gartner Magic Quadrant for Mobile Marketing Platforms in 2019 and the Forbes Cloud 100. The company has also been selected as one of Inc. Magazine’s Best Places to Work (2019 and 2020), and Crain's Best Places to Work in NYC (2019 and 2020).
SUCCESS FOR OUR CUSTOMERS
Our mission is to help customers grow by driving value, delivering world-class support, challenging the status quo and creating solutions for business needs and outcomes. We create long-term partnerships with our customers that are built on trust. We’ve got a talented team of experts dedicated to help customers get the most value out of Braze. We succeed by making others successful – providing a great customer experience, and we support each other along the way. To achieve this goal, we’re looking for a passionate Senior Technical Implementation Manager.
WHAT WE'RE LOOKING FOR
As a Senior Technical Implementation Manager, you will be valued for data design guidance, technical implementation guidance, product subject-matter-expertise, and advanced use-case solutions as part of the Integration & Onboarding Team that owns the critical early phase of the customer lifecycle onboarding as well as ongoing alignment with our strategic and enterprise customers.
Your focus will be to own more complex integrations of Braze’s product and act as the technical counterpoint between Braze and the client’s product and engineering team. You will work alongside and partnering with Strategic & Enterprise Sales, Senior Onboarding Manager, Senior Customer Success Manager and be responsible for rapidly understanding each client’s business and technical requirements and driving them to realize a fast time-to-value from their investment in Braze as efficiently as possible.
In addition, you will support established clients tackle complex use cases and customization of Braze’s product by articulating and positioning Braze value in workshops, meetings, written, and documented communications working with our Technical, Enablement, Product, Product Marketing as needed.
This is an opportunity to bring your experience as a implementation expert, solutions architect, business analyst, technical solutions, support specialist or client success professional along with a high level of technical competence, curiosity and focus to a business recognized by Business Insider as one of New York’s coolest enterprise startups, and which recently completed rounds of total funding for $100mm.
WHAT YOU'LL DO
WHO YOU ARE
WHAT WE OFFER
Valid through: 3/18/2021
$130K — $140K + $60K bonus + uncapped commissions