Senior Systems Engineer
Data Intensity is an industry leader in analytics, business intelligence, and managed and cloud services for enterprise application and data management. We combine best-of-breed technology, world-class services, a flexible business model, and deep-rooted expertise gained from hundreds of successful deployments to uniquely and cost-effectively support the full scope of a customer’s enterprise data lifecycle.
Leveraging our rich Oracle technology heritage and our purpose-built services and solutions, Data Intensity gives customers the ongoing functional, technical, and integration support that lets them focus on their core businesses, maximize their existing enterprise technology investments, and migrate to new SaaS platforms. At the same time, we offer analytics and business intelligence services that help our customers extract real-time insights and information from their data, which they can apply to drive overall business strategy and growth.
Data Intensity’s System Engineering team is responsible for the engineering and architecture of all server, virtualization, operating systems, and related infrastructure for the company’s internal IT systems and hosted cloud offerings. The team is also responsible in a professional services role to offer expertise into its customers’ environments. The Senior Systems Engineer is responsible as part of a larger to team to provide through leadership and ownership of the Data Intensity hosting operating systems, virtualization stacks and supporting applications. This position also acts as an escalation point to 24x7 Systems Operation team, as well as our implementation teams.
Design, implement, and document server build processes and operating system standards
Design, implement, and document cloud infrastructure using Oracle VM, VMware, and Hyper-V
Provide thought leadership on processes and technologies related to development operations and release engineering, including automation and integration
Contribute to the technology roadmap of the company
Prepare technical design and implementation documentation
Act as a point of escalation for administration personnel on critical technical issues
Act in a trusted advisor role for Data Intensity customers, and offer expertise into their Infrastructure.
Train junior team members and other teams
Linux systems administration and design (Red Hat/Oracle/CentOS)
Virtualization (VMware/Oracle VM/Xen/KVM)
Build automation and release engineering/DEVOPs (RPM, Yum, Ant, Mock, Koji, SVN, Git, Puppet, Cobbler)
Systems architecture and integration
Mail (Zimbra, Sendmail, Postfix, EXIM)
DNS (Bind, Microsoft, Bluecat, 3DNS)
Logging (Syslog, Rsyslog, Splunk, LogStash, ElasticSearch)
Monitoring and performance analytics (Nagios, Zenoss, Reimann, SAR, Graphite, Collectd)
Web services (Apache, Nginx, Proxies, PHP)
Shell scripting and automation (Bash, Perl, Python)
Windows system administration
Unix (Solaris/AIX/BSD/HPUX) administration
Database administration (MySQL/PostgreSQL/Oracle)
In-depth knowledge of surrounding technology concepts related to storage, application support and networking
Public Cloud (Amazon, Azure, Oracle) experience a plus
B.S. or 5+ years of experience in an engineering-focused role
Excellent oral and written communication skills
Strong presentation and customer-facing skills
Ability to take ownership of projects and drive to completion
Ability to handle high-pressure situations and maintain professional demeanor
Experience in a service provider environment or business with many internally supported units
Certifications such as RHCE, VMware Certified Professional preferred
This role may requires access to customer environments as a means of providing the necessary support to resolve an issue or inquiries into performance-related issues, or for periodic maintenance and management of the systems. In some instances, these environments may contain Personally Identifiable Information (PII) (e.g., such as HIPAA-related Personal Health Information – PHI) and Payment Card Information (PCI). Personnel are expected to adhere to the highest standards of ethics and professionalism in protecting PII.