Senior Systems Administrator in Minneapolis, MN



$80K - $100K*


System & Network Administration


Not Specified

Job Description

The Senior Systems Administrator will have a primary responsibility to enhance and support our Citrix enterprise environment. Responsibilities include the planning, design, deployment and support of virtual servers and desktops including operating systems and physical Netscaler appliances. The Senior Systems Administrator should have a strong understanding of the roles, processes and job functions of the users of the systems they administer.Essential Duties

  • Responsible for taking First Responder (24/7 on-call) shifts on a regular rotation.
  • Responsible for 24/7 on-call problem resolution in their areas of system expertise, and authority to escalate as necessary.
  • Troubleshoot and perform Root Cause Analysis of complex end user and server problems.
  • Manage Service and Problem tickets within established SLAs.
  • Own and modify as appropriate system configuration settings; set best practices and maintenance regime for assigned syst
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Valid through: 2020-4-2

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* Ladders Estimates