Senior Systems Administrator in Boulder, CO

$80K - $100K(Ladders Estimates)

Goldstone Partners   •  

Boulder, CO 80302

Industry: Staffing

  •  

5 - 7 years

Posted 62 days ago

This job is no longer available.

Gloo, headquartered in beautiful Boulder, Colorado, builds software for people and organizations dedicated to improving lives. We're leveraging the same exponential tech that's driving success in other industries and making it available through tools such as big data, custom assessments, an engagement app, and eventually an entire market network focused on growth. As one of Boulder's most successful and innovative tech companies, Gloo needs more talented professionals who are driven to make a positive impact on humanity. Are you one of them?

In this new role at Gloo, you'll be working on configuring and optimizing our back-office cloud-based systems that support our shared services and sales teams. Your experience implementing and customizing business systems through a technical lens along with your natural problem-solving talents will determine success in this position. We're moving fast, scaling big and still agile even though we're not a startup. Our mission is having an impact on humans every day. Do you want to make a difference – keep reading!

What you'll be doing:

  • Configuring and optimizing the entire suite of back office cloud-based systems that support our SaaS platform
  • Making configuration changes within Zuora, Salesforce, Zendesk, HubSpot and maintaining appropriate documentation
  • Managing system quoting and billing document templates in Zuora
  • Continuously identifying and correcting data issues
  • Handling bulk data uploads for customer accounts, subscriptions, and usage data
  • Providing skillful follow up on all documents, meetings, communication while at the same time evangelizing our product vision throughout the organization
  • Being mindful of privacy and security best practices related to business systems
  • Seeking out opportunities to establish or enhance systems that aren't contributing to the forward direction of our strategic objectives as an organization
  • Stretching yourself professionally by jumping into unfamiliar territory whenever necessary


The talents you have to offer:

  • Bachelor's degree in a technical discipline; CIS, CS or MIS
  • At least 5 years of experience serving as a technical business analyst or technical consultant with responsibility for configuration, customization, and management of the technical use cases
  • Demonstrated experience in an role where you are solving problems, managing projects and implementing technology solutions all at the same time
  • Previous experience working in a SaaS company or on a project team within a SaaS company
  • Capable of maintaining the APIs that help the system work seamlessly
  • In-depth knowledge of interdependent business systems – you get them and love making them work
  • Professional maturity – you understand how companies operate and are mindful of the bigger picture objectives and strategy
  • Intensely curious mind. Seek to understand "why," then design the "how"
  • A good sense of humor and a drive to make a positive impact on the world


Our team members enjoy:

  • Compensation commensurate with experience and medical benefits with HSA contribution
  • An incredible team of talented and passionate folks to work alongside
  • Incredible Pearl St. West End location

Valid Through: 2019-9-13