Senior System Analyst

C&S Wholesale Grocers, Inc.   •  

York, PA

Industry: Business Services

  •  

5 - 7 years

Posted 369 days ago

This job is no longer available.

Position Overview

As a Senior Analyst – OTC & Advanced Pricing you will be responsible as the site expert on warehouse management systems (WMS), responsible for day-to-day system configuration, user training, and troubleshooting. First point of contact for assistance, questions, issues, etc. at the operations level. Work with Operations teams, IT, and Engineering groups to ensure optimal configurations for WMS conversions, enhancements, and new business requirements. Work with other departments to support initiatives that may interface with WMS systems.process.

Responsibilities

  • Develops value added WMS enhancements that drive a clear and measurable return on investment

  • Develops, maintains, and ensures clear and effective documentation of WMS processes and procedures. This includes general SOP’s as well as customer specific processes at the site level.

  • Troubleshoots and resolves support requests related to the WMS or any related interfaces or ancillary systems

  • Documents change requests, detailing out expected functionality, test scenarios, and training needed

  • Serve as an IT liaison to the warehouse operations team on WMS related topic and issues

  • Play an active role in maintaining training, re-training, new hire training at the operations level

  • Support WMS improvements and represent the business in future development work

  • Assist other departments by participating in meetings and/or testing related to projects impacting the site, as requested

  • Assist in training/support at other site WMS conversions/start ups

  • Other duties as requested

Qualifications

  • Bachelor's degree preferred educational requirement can be substituted with commensurate work experience

  • 5+ years configuring and implementing WMS systems

  • Knowledge and understanding of engineered labor standards

  • Proficient computer skills, experience in MS Office, including Word, Excel, Access, and PowerPoint

  • Excellent time management, communications, decision-making, organization, human relations, presentation, negotiation, and mediation skills

  • Ability to communicate professionally, both written and verbal with individuals at all levels of the organization and with external contacts

  • Ability to communicate effectively to direct and motivate the team and others

  • Progressive, flexible and team-oriented approach desired

  • Possess a proactive approach with strong customer service orientation

  • Must be able to travel at an estimated 20-40% of the time

  • Flexible work schedule needed to be able to work with operations during times that the warehouse is operational

Job Locations US-PA-York

Posted Date 1 month ago

Requisition ID 7845