Senior Support Engineer

Less than 5 years experience  • 

Salary depends on experience
Posted on 04/19/18
Columbus, OH
Less than 5 years experience
Salary depends on experience
Posted on 04/19/18

The successful candidate will be required to:

Assist clients in implementing nChannel platforms by creating implementation plans using project management tools. Create business requirement documents and define high level and detailed technical requirements. Conduct software and component testing to ensure compliance. Perform revision, repair, or expansion of existing programs to increase operating efficiency and adapt to new requirements. Provide training of Level 1 and 2 support engineers and consult with support team. Modify XSLT documents, create and execute SQL queries, consult with colleagues to clarify program intent, identify– problems, and suggest changes. Analyze business requirements from current customer and convert into change request and technical requirement documents. Execute change requests from minimum to moderate c#/code changes.

The ideal candidate will have these minimum requirements:

  • Bachelor’s degree in Computer Science, IT, Comp Eng., or related degree a
  • 3 years of professional experience as a computer programmer, systems analyst, or closely related position.
  • Must include 24 months of progressive experience using MS SQL Server, XML, and REST/SOAP.
  • Must also include 12months of experience using MS Dynamics GP or NetSuite ERP solutions and XSLT 1.0.
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