Job Description Summary:
This position develops and conducts technical training programs to ensure the safe and effective performance of the Electric Operations, Gas Operations and Meter Technical employees. Training includes both classroom and on-the-job training and would incorporate both conceptual and hands-on instructional methods. Responsibilities would also include participation in testing and evaluation of new tools, materials, and equipment, the ongoing revision and maintenance of standards and procedures, conducting of quality assurance audits and supervision evaluation and certification of field employees.
At the Senior Supervisor level, in addition to the above, responsibilities include:
Technical Knowledge/Skills: Requires knowledge of utility transmission and distribution system design, operations, maintenance, and construction principles and practices, safety standards and business processes. Also requires excellent communication skills, ability to present theory and concepts, as well as hands-on technical instruction with clarity, confidence and enthusiasm. Requires leadership and coaching abilities. Ability to use PC desktop applications (e.g. Microsoft Word & Excel). Working knowledge of labor contracts.
Education/Experience: Requires a Bachelor’s Degree in Engineering, Business Administration or related equivalent education/experience plus five (5) years of experience in Transmission, Distribution, and/or Field Service design and/or installation, servicing customers, and supervising employees.
Licenses & Certifications: Driver’s License, D.O.T. Preferred
At the senior level, 10 years of experience is preferred, along with the ability to mentor and coach the training team.