Senior Supervisor Information Systems

FreeportMcMoRan Copper & Gold   •  

Chino, CA

5 - 7 years

Posted 230 days ago

This job is no longer available.

  • Provides leadership and demonstrate a passion for results around the successful implementation of Shared Services IS
  • Assigns, supervises and reviews the work of Supervisors for assigned work unit
  • Conducts performance evaluations on subordinate staff
  • Works with IS Supervisor(s) in the development, training and mentoring of local IS Support Technicians including PC Technicians and LAN Administrators
  • Mentors IS staff in safe work behavior
  • Monitors all performance and progress related to local IS policy and Compliance Calendar requirements and deadlines
  • Assists local Managers with SOX compliance by providing necessary documentation for process control compliance and testing related to IS infrastructure and servers
  • Interfaces with local customers on IS support or service issues
  • Assists with resolving escalated customer service issues for site
  • Works with other Site Supervisors and Regional IS Manager to ensure inter-operability and process standardization
  • Leads process teams for enterprise-wide process improvement in IS best practice
  • Communicates local IS issues to Regional and Enterprise Management and strives to build harmonious relationships
  • Plans and manages local IS capital projects
  • Maintains projected IS cost forecasts and reconciles actual to budgeted IS spend for the site
  • Performs other duties as required

Minimum Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or closely related field and seven (7) years of experience in a Computer Technology Service Delivery capacity, OR
  • High School diploma or GEDand eleven (11) years of experience in a Computer Technology Service Delivery capacity
  • Knowledge of computer hardware, software, conventional and wireless telecommunications networks
  • Knowledge of technical journals, software manuals, hardware manuals used in the installation and maintenance of computer systems
  • Knowledge of computer peripherals, including printers, modems, scanners, fax machines and specialized adaptive equipment
  • Knowledge of occupational hazards and safety precautions
  • Skilled in following safety practices and recognizing hazards
  • Ability to motivate, communicate with and instruct/train others, using both technical and non-technical language to explain complex subjects and processes
  • Ability to communicate effectively, both orally and in writing, and present information to a wide variety of audiences

Qualifications

Preferred

  • Three (3) or more years of supervisory experience in Desktop and Network support
  • Five (5) or more years of hands-on experiencetroubleshooting, maintaining and performing computer or network related repairs
  • Experience working in a large Microsoft enterprise environment
  • Experience working with Motorola 2 Way Radios
  • Experience working with wireless network (MESH)
  • Experience working in the mining industry
  • Leadership positions experience OR supervisory or management experience in IT
  • Project management experience
  • Experience supporting Process Control Systems or Mine Technologies
  • ITIL, Lean IT, Six Sigma or other related certifications