General Summary of Position:
The Sales Engineer is responsible for actively driving and managing the technology evaluation stage of the sales process and working in conjunction with the sales team as the key technical advisor and product advocate for our products. The Sales Engineer is to evaluate business processes in order to prepare, present, and promote the sale of business solutions, while ensuring overall sales process quality for proper implementation and profitability of Voice and Data
Duties & Responsibilities:
Assist the sales team in preparing quotes for customers
Assist in strategizing and closing sales.
Conduct site surveys for new installations prior to contract signing.
Provide pre-sales design and application support for all of Voice and Data core products, as well as peripheral and Computer Telephony Integration (CTI) applications.
Provide post sales technical support to the sales organization
Develop sales tools and training materials for presentation to the Sales Team, keeping informed on the latest developments in core products, peripherals, and CTI applications.
Provide network drawings involving Call Flow diagrams, IP applications and CTI applications.
Provide product demonstrations and white board presentations for prospective customers, as well as customer install base.
Provide setup, maintenance, and oversight of demo rooms.
Compile and provide competitive information.
Provide project management technical oversight on major projects
Respond to RFP (Request for Proposals)
Prepare and deliver customer presentations to technical and executive audiences.
Bachelor's degree in engineering, business, marketing, telecommunications or related field.
Five years of sales and networkengineeringexperience in a telecommunications provider or telecom vendor environment, of which at least three years involved supporting networkarchitecture in a pre or post-sales engineering capacity
Experience must have resulted in demonstrable expertise with current and emerging telecommunications technologies and associated protocols, to include Layer2 or Layer3 services, VoIP, MPLS, SIP Trunking, Metro Ethernet, VPNs, Frame Relay, DSL, IP, IP Telephony, CoS, QoS technologies, and the OSI model.
Demonstrated proficiency working with software essential to the job, including Microsoft Word, Excel, Access, Outlook, and PowerPoint. Candidate must be proficient in Visio design software and PowerPoint presentations