Senior Solution Engineer III

Zones   •  

Auburn, WA

Industry: Professional, Scientific & Technical Services


8 - 10 years

Posted 40 days ago

Position Overview

As a Senior Cloud Solution Engineeryour tasks may vary day-to-day but primarily will focus on customer implementations and migrations, implementation and operation automation, best-of-class support for internet applications, technical optimization and configuration as well as support operations. The ideal candidate will be able to adapt seamlessly to the organization and the customers we serve, be technically savvy as well as enjoy learning new technologies. This role will also work with a team of Solution Engineers that will require mentoring as well as the creation of a larger set of repeatable reference architectures for use by additional delivery teams.

Key Responsibilities

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Senior Cloud Solution Engineeris primarily responsible for:

  • Liaison with the Pre-Sales Solution Architect to validate technical approaches as well as estimated level of effort, in-scope, out-of-scope, etc.
  • Work directly with the PMO to coordinate pre-kickoff, implementation as well as long term management duties for each customer engagement
    • Specifically, you will be expected to manage expectations for Customer implementations, schedules (timeline), and overall planning both with the internal Zones Team as well as with the Customer
  • Lead Customer Cloud Proof-of-Concepts, Implementations and Migrations
  • Participate in 24/7 technical support coverage across the Cloud environment and applications as necessary
  • Creation of thorough specifications, plans and activities to ensure successful Customer implementations or migrations
  • Provide responsible, timely, detailed status of progress and expectations
  • Drive to change and constantly improve the service that is delivered to the Customer with minimum disruption
  • Ability to work natively in a mixed Windows/Linux environment and can fully comprehend and implement hybrid Cloud and non-hybrid architectures
  • Actively manage server and database backups, perform kernel level system tuning, and can handle additional System Administration tasks as defined

Communicate with and potentially mentor either on-shore or off-shore Cloud Solution Engineers within your project team as needed

We are seeking candidates with the following experience and skills:

  • Minimum 8+years of Cloud System Administration, Migration and Implementationexperiencewithin the O365, AWS, Azure or the Oracle cloud offerings
    • Specifically, migration and implementationexperiencewith any of the following:
      • O365 – experience with Exchange Online and SharePoint Online, OneDrive for Business planning, tooling and migration implementation experience
      • Azure – experience with ASR, Azure Migrate, and other related Azure IaaS/PaaS migration planning, tooling and implementation experience
      • AWS – experience with AWS migration (VMWare, Database, on-premises) IaaS migration planning, tooling and implementation experience
      • Oracle – experience with Oracle 12c or 18c database migrations
  • This position will require you to acquireat least one of the following Public Cloud certifications within each technical grouping below within the firstyearof employment if you do not already possess them:
    • O365
      • Microsoft Certified Solutions Associate (MCSA): O365 – and –
      • Managing Microsoft SharePoint Server 2016 (MCSE) or its current equivalent – or –
      • Designing and Deploying Microsoft Exchange Server 2016 (MCSE) or its current equivalent
    • Azure
      • Microsoft Azure Architect Technologies (AZ-300)
      • Microsoft Azure Architect Design (AZ-301)
    • AWS
      • AWS Certified Solutions Architect – Professional or their current equivalent
      • AWS Certified Security Specialty – or –
      • AWS Certified Advanced Networking Specialty – or –
      • AWS Certified Big Data Specialty
    • Oracle
      • Oracle Database 12c or 18c Administrator or their current equivalent
    • Where gaps exist in certifications, for example if you possess the Azure certifications but not the AWS or Oracle, then you will be required to fill any gaps in certifications within the first your of employment
    • If your certifications are out-of-date then you will be required to renew these certifications in addition to filling any gaps within the first year
  • Creation of reference architectures (runbooks) for future reuse by the larger Zones Cloud team
  • Technically minded and understands a wide range of system platforms
  • Clear comprehension of the overall IT infrastructure and application stack
  • Ability to produce and roll out processes and tools in order to improve effectiveness
  • Analytical skills to assist in the resolution of complex issues that may be time sensitive
  • Ability to provide high-level support for technical clients
  • Clear understanding of various network topologies and protocols
  • Direct experience with SQL
  • Experience with DNS and LDAP as well as SSH and RDP access
  • Experience with Virtualization (VMware, Hyper-V Zen, etc.)
  • Ability to estimate effort to complete tasks and meet pre-defined objectives
  • Ability to plan, organize, schedule, and manage activities during delivery and management of a project once the primary deliverables are complete
  • Experience with multiple technologies and design techniques

Nice to have Skills

  • Experience building and administering LAMP, RoR, Java, and/or ASP.NET web application environments
  • Experience with Ansible, Chef, Puppet, TerraForm or other automation and/or configuration toolsets is highly preferred
  • Experience working with multiple Linux distributions (Ubuntu, CentOS), BSD, and Solaris
  • Experience with Apache, nginx, Tomcat, IIS, and varnish
  • Significant experience in Bash, Perl, Ruby or Python scripting
  • Some network configuration experience (Firewalls, VPN, Routers/Switches, and Load Balancers)