Job ID: 116898
As a Senior Reliability Engineer you will be responsible for building and supporting the application infrastructure of one of the largest eCommerce sites in the world. This will require you to maintain high site uptime while embracing rapid change and growth using a strong devops mindset of continuous delivery and site automation. This is a demanding role that requires deep technical knowledge, adaptability, hands on execution, and a ruthless drive towards higher levels of availability.
In this role
- You will have a maniacal focus on site uptime
- Engineer application infrastructure that is reliable, efficient, and maintainable
- Partner closely with software engineering teams using a strong devops mindset
- Constantly improve operational processes and efficiency
- Automate, Automate, Automate
MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES
70% – Delivery & Execution:
Collaborates and pairs with other product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions
Documents, reviews and ensures that all quality and change control standards are met
Works with Product Team to ensure user stories that are developer-ready, easy to understand, and testable
Writes custom code or scripts to automate infrastructure, monitoring services, and test cases
Writes custom code or scripts to do “destructive testing” to ensure adequate resiliency in production
Configures commercial off the shelf solutions to align with evolving business needs
Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively
20% – Support & Enablement:
Fields questions from other product teams or support teams
Monitors tools and participates in conversations to encourage collaboration across product teams
Provides application support for software running in production
Proactively monitors production Service Level Objectives for products
Proactively reviews the performance and capacity of all aspects of production: code, infrastructure, data, and message processing
10% – Learning:
Participates in learning activities around modern software design and development core practices (communities of practice)
Proactively views articles, tutorials, and videos to learn about new technologies and best practices being used within other technology organizations
NATURE AND SCOPE
Typically reports to the Software Engineer Manager or Sr. Manager.
ENVIRONMENTAL JOB REQUIREMENTS
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Typically requires overnight travel less than 10% of the time.
Additional Environmental Job Requirements: MINIMUM QUALIFICATIONS
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Additional Minimum Qualifications:
Must be legally permitted to work in the United States
Experience in an object oriented programming language (preferably Java)
The knowledge, skills and abilities typically acquired through the completion of a bachelor’s degreeprogram or equivalent degree in a field of study related to the job.
Years of Relevant Work Experience: 3-5 years
Most of the time is spent sitting in a comfortable position and there is frequent opportunity tomove about. On rare occasions there may be a need to move or lift light articles.
- 3-5 years’ experience building and supporting large-scale, business critical systems
- Public Cloud experience (AWS/ Google Cloud)
- Expert knowledge of at least one web application platform: WebSphere, JBoss, Tomcat, Apache, NginX, Varnish, Endeca,
- Expert knowledge of Application Performance Monitoring tools: Dynatrace, Splunk, Gomez, Coradiant, and Tealeaf
- Experience with continuous integration platforms such as Jenkins
- Experience with infrastructure configuration management tools such as Puppet and Chef
- Mastery of at least one scripting language including Python, PERL, Ruby, Shell
- Unix/Linux power user
Bachelor’s degree in Computer Science or related field
Knowledge, Skills, Abilities and Competencies:Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
Cultivates Innovation: Creating new and better ways for the organization to be successful
Drives Results: Consistently achieving results, even under tough circumstances
Global Perspective: Taking a broad view when approaching issues; using a global lens
Interpersonal Savvy: Relating openly and comfortably with diverse groups of people