At Perficient you’ll deliver mission-critical technology and business solutions to Fortune 500 companies and some of the most recognized brands on the planet. And you’ll do it with cutting-edge technologies, thanks to our close partnerships with the world’s biggest vendors. Our network of offices across North America, as well as locations in India and China, will give you the opportunity to spread your wings, too.
We’re proud to be publicly recognized as a “Top Workplace” year after year. This is due, in no small part, to our entrepreneurial attitude and collaborative spirit that sets us apart and keeps our colleagues impassioned, driven, and fulfilled.
Perficient currently has a career opportunity for a Senior Software Developer in our Toronto, ON, Chicago, IL, or Seattle, WA offices.
We are seeking software development consultants to help with development projects in our customer care practice area. Developers in this role will work closely with customers to design, develop, test, and deploy custom solutions to extend the Amazon Connect contact center service or integrate it with other systems, or to fulfill related customer care needs, involving other AWS services as needed. Developers may also be involved in collecting requirements for a new solution during the pre-sales or elaboration process, documenting solutions we have developed, or communicating with customers about project status.
Amazon Connect is Amazon’s new cloud contact center service within AWS, based on the technology that powers its internal customer service teams across tens of thousands of agents. Much like other AWS services, Amazon Connect is democratizing contact center workloads that in the past required expensive hardware, proprietary knowledge, and long setup times. Perficient is one of the first companies to develop deep expertise in this brand-new platform. By joining our team, you can be a part of building out a new practice on a rapidly-growing and cutting-edge technology.
The ideal candidate for this position has several years’ experience in enterprise software development, ideally with some direct contact with customers or business stakeholders. Candidates should enjoy solving new technical problems, learning new technical skills, devising creative new solutions, and researching both technology and business topics using a variety of resources.
To be considered for this position, you must be:
Experience with Amazon Web Services, especially IAM, S3, Lambda, DynamoDB, is helpful but not required.
Occasional travel may be required (no more than 10%).
Perficient full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities and an outstanding benefits package that includes paid time off plus holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs including billable bonus opportunities. Encouraging a healthy work/life balance and providing our colleagues great benefits are just part of what makes Perficient a great place to work.