Senior Software Business Analysts

KForce   •  

Phoenix, AZ

Industry: Professional, Scientific & Technical Services


Not Specified years

Posted 57 days ago

This job is no longer available.


Kforce has a client that is seeking a Senior Software Business Analysts in Phoenix, Arizona (AZ). Summary: The IT Business Analyst is responsible for managing relationships with key stakeholders in functional business process areas by understanding specific business process area needs and ensuring timely development and deployment of applicable and reliable IT services and solutions to satisfy such needs. Responsibilities:

  • Works closely with designated business process area representatives and other business units/users to understand applicable business process requirements to support with appropriate IT services and solutions. As necessary, facilitate the definition and documentation of business processes (i.e. business process engineering or re-engineering). Be an effective IT advocate for the business process area
  • Becomes sufficiently familiar with software applications and systems in the context of assigned specific business process areas to assist in the troubleshooting of reported errors and/or problems and coordinate timely resolution through other IT departments (i.e. Systems Engineering, Development, etc.)
  • Effectively project manages deployment of IT services planned for development and deployment in the business process area
  • Coordinate the analysis/troubleshooting of system/application issues to determine/report root cause and encourage future prevention
  • Ensures effective and timely communication to business constituents on all issues - project status, reported system/application problems/resolution, etc.
  • Documents issues, complaints, business requirements, and enhancement requests related to IT systems and/or applications
  • Complies with all processes, adopted methodologies, standards, and deliverables associated with all elements of the SDLC
  • Works closely with management to ensure that issues or enhancements are being addressed in future software enhancement releases


  • BS in Computer Science, Information Systems or Business Management or similar field is highly desirable or equivalent work experience
  • PMP training and/or certification preferred but not required
  • Excellent and seasoned business acumen; Extremely capable of understanding customer needs and demonstrates product intuition
  • Experience familiarity with Agile, SCRUM methodologies
  • Familiar with Front-End and .NET technologies from a business analysis perspective would be a plus
  • Experience conducting SQL queries
  • Strong experience defining requirements and specifications
  • Experience and ability to communicate with clients but also communicate effectively with higher level executives and build rapport cross functionally with office
  • Technical background and experience defining and/or developing technical software solutions, ideally web related products
  • Highly analytical; Ability to think strategically and to develop comprehensive detailed specifications
  • Seasoned in evaluating products and/or services and making recommendations for implementation
  • Capable of mentoring and supervising the work of other, less experienced Analysts
  • Must have excellent problem analysis and resolution skills
  • Excellent oral and written communication skills in general business and technical environments
  • Demonstrates excellent organizational and delegation skills and efficient/effective management of one's own and other's time
  • Is self-directed, very responsible, and highly self-motivated
  • Able to excel in fast-paced, dynamic environments, with very aggressive project timelines