Senior Software Business Analyst - MLM

KForce   •  

Scottsdale, AZ

5 - 7 years

Posted 280 days ago

This job is no longer available.


Kforce has a client seeking a Senior Software Business Analyst - MLM in Scottsdale, Arizona (AZ). Responsibilities include:

  • Responsible for managing relationships with key stakeholders in functional business process areas by understanding specific business process area needs and ensuring timely development and deployment of applicable and reliable IT services and solutions to satisfy such needs
  • Mentors and leads less experienced technical business analysts as assigned
  • Works closely with designated business process area representatives and other business units/users to understand applicable business process requirements to support with appropriate IT services and solutions; as necessary, facilitate the definition and documentation of business processes (i.e. business process engineering or re-engineering); be an effective IT advocate for the business process area
  • Becomes sufficiently familiar with IT applications and systems in the context of assigned specific business process areas to assist in the troubleshooting of reported errors and/or problems and coordinate timely resolution through other IT departments (i.e. Systems Engineering, Development, etc.)
  • Coordinate the analysis/troubleshooting of system/application issues to determine/report root cause and encourage future prevention
  • Documents issues, complaints, business requirements, and enhancement requests related to IT systems and/or applications
  • Complies with all processes, adopted methodologies, standards, and deliverables associated with all elements of the SDLC
  • Works closely with IT management to ensure that issues or enhancements are being addressed in future software enhancement releases


  • BS degree preferred or equivalent proven experience; BS in Computer Science, Information Systems, or Business Management is highly desirable
  • PMP training and/or certification preferred
  • 5-10 years of industry-specific Business Analysis professional work experience
  • Experience as a BA in an online marketing or online retail/retailer company environment will be considered as well
  • Technical background and experience defining and/or developing technical software solutions, ideally web related products
  • MLM experience is preferred
  • Extremely capable of understanding customer needs and demonstrates product intuition
  • Qualified to project manage enterprise-class projects as may be necessary
  • Excellent and seasoned business acumen
  • Seasoned in evaluating products and/or services and making recommendations for implementation
  • Must have excellent problem analysis, troubleshooting, and resolution skills
  • Excellent oral and written communication skills in general business and technical environments
  • Demonstrates excellent organizational and delegation skills and efficient/effective management of one's own and other's time
  • Highly analytical; Ability to think strategically and to develop comprehensive detailed specifications
  • Capable of mentoring and supervising the work of other, less experienced analysts
  • Capable of negotiating and/or managing relationships with third party vendors
  • Able to excel in fast-paced, dynamic environments, with very aggressive project timelines
  • Is self-directed, very responsible, and highly self-motivated
  • Working knowledge of industry standards and practices in the MLM industry is a plus

JobID: 1713950-WQG