American Express Travel Related Services seeks Senior SD Analysts to analyze and resolve issues with software components, verify remediation of code defects, and provide technical guidance to business and technical teams. Provide production and service support, with an emphasis on defined services and applications. Work with business and technical teams to ensure best practices are implemented in areas of preventative maintenance. Ensure SLAs for platforms and capabilities are maintained, and ensure high availability of platforms on different operating systems. Provide business process and technical guidance during preventative maintenance and issue resolution measure implementation. Assist with implementation of remedies and preventative measures, and service and performance-related activities. Communicate status of incidents, preventative solutions, and resolutions to senior leadership.
Position requires a Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related STEM field, followed by 5 years of progressively responsibleexperience with developing, delivering, and supporting high-availability applications in an Agile environment. Experience must include a minimum of: 1 year of experience with enterprise applications, Mainframe, and Linux and Unix operating systems, including Shell scripting; 1 year of experience with performing reengineering and resolving incidents on an enterprise level; 1 year of experience with continuous integration and delivery; 1 year of experience with IBM DB2 LUW, Oracle database, Oracle PL/SQL stored procedures, and Oracle user defined functions and packages; 1 year of experience with data migration, utility conversions, and application modernization, including operation, administration, and configuration of datasets; and 1 year of experience with ADABAS, C, Cobol, Control M, Connect Direct, DB2, DMExpress sort, data modelling of relational databases, Git, IMS, IDMS, JCL, MySQL, Rexx, Scrum methodologies, Solaris, ServiceNow, SQL Server, SVN, Syncsort, and Websphere MQ.