Senior Scrum Master

Natera   •  

San Carlos, CA

5 - 7 years

Posted 237 days ago

This job is no longer available.

  The Senior Scrum Master manages sprint cycles for developers and features delivery to ensure that we produce high quality feature / functionality for the user community with a focus on user experience. This role is a facilitator for an agile development and product team with a get things done attitude. This position is part of the technical product team to provide functionality across financial, commercial and clinical applications.   PRIMARY RESPONSIBILITIES
  High Level Responsibilities:

  • Prepare for and facilitate sprint planning with the development team.
  • Assist with prioritizing stories.
  • Help write and break-down stories to the right size for sprint completion. ·
  • Drive stories to Ready state in preparation for the next sprint.
  • Work with the team and user community to maintain a healthy backlog and plan releases.
  • Identify test scenarios
  • Build a regression test at a service level as well as end-to-end level.
  • Conduct quantitative impact analysis on systems changes, analyze risks and mitigation approaches
  • Communicate testing requirements, status, issues and risks with stakeholders

Sprint Process:

  • Ensure the team follows and improves their processes.
  • Facilitate daily stand-ups, sprint planning, grooming, demo, retrospectives, and other related team and inter-team meetings.
  • Participate in sprint demonstrations.
  • Foster team collaboration and communication.
  • Maintain and generate information radars for the teams.
  • Collect team metrics, share with team, suggest new metrics, and drive improvement using the metrics.

Development Team Support:

  • Remove impediments to the team’s ability to perform by working closely with the team and stakeholders, including product owners, management, other teams, and the support organization.
  • Communicate the status of progress and impediments to internal and external stakeholders.
  • May be required to take on testing and product team support as needed.
  • Strong UX focus.
  • Facilitate team development, mediate conflicts and encourage healthy team dynamics.
  • Coordinate operational issues.
  • Help the team with testing when necessary.
  • Coordinate environment setups & maintenance, code deployments, and production releases.
  • Help triage support and production issues, making sure the right tickets are brought into the sprint and pushed through to production when needed.
  • Minimize changes to the sprint backlog, but if changes are made, reduce impact to the sprint by re-balancing tickets as necessary.

Production Support and User Support:

  • Mentor team members and other stakeholders on Agile best practices.
  • Understand and provide solutions for user community in terms of technology solutions.
  • Create a sharing and learning environment, promoting best practices such as pair-programming and cross-functional training.
  • Coach the teams to embrace agile practices in their daily work, helping each team member find and understand their role within the process.
  • Promote teamwork to achieve sprint goals.
  • Lead the teams towards agile maturity.
  • Participate in scaling agile throughout the organization.


  • This role works with PHI on a regular basis both in paper and electronic form and has an access to various technologies to access PHI (paper and electronic) in order to perform the job.
  • Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire.
  • Must maintain a current status on Natera training requirements.
  • Employee must pass post offer criminal background check.


  • B.S. in Computing Science, or equivalent work experience. Master’s degreepreferred.
  • Minimum of 7 years of experience in as a scrummaster, UX manager or product manager.
  • Experience with Agile development building solutions from start to finish.
  • Experience in software development lifecycle process from build, software configuration, change control, and release and deployment activities.
  • Experience with implementing scalable and sophisticated business rule applications.
  • Experience building web-based APIs, frameworks or SDKs.
  • Experience building enterprise software or business critical systems is a plus.
  • Experience building applications with using cloud technologies is a plus.


  • Ability to breakdown business workflow into technical Jira tickets and run sprints.
  • Ability to balance quality outcomes with product timelines.
  • Knowledge of SQL optimization, performance tuning and query design.
  • Knowledge in REST API design concepts with JSON.
  • Good communication skills; shows pride and ownership of work; and, helps others achieve the same.
  • Demonstrated teamwork skills with a solid analytical background. Work closely with engineers to understand, without adding overhead to their work schedules.
  • Outcome and user experience driven over process driven.
  • Excellent organizational, communication, presentation, and facilitation skills.


  • This position requires the ability to use a computer keyboard, communicate over the telephone and read printed material.
  • Duties may require working outside normal working hours (evenings and weekends) at times.
  • Flexible working hours but must be able to communicate with US team on PST.