Senior Sales Manager - Digital Engagement


San Francisco, CA

Industry: Technology


8 - 10 years

Posted 174 days ago

  by    Jon Harnett

This job is no longer available.

Our client is a global technology company and is seeking a Sr Sales Manager-Digital Engagement. He/she will be responsible for managing day to day operations, Pipeline/Opportunity Reviews, Reporting, Sales Campaigns, Training, and supporting Team with client facing activities generating bookings and revenues. Senior Manager will report directly to the VP WW Sales Specialists.


  • Responsibilities:Attract, hire, enable, coach, and manage sales talent. 
  • Meet or exceed assigned sales quotas and objectives.
  • Manage and implement policies and procedures for the Sales Specialist Team, and devise process improvements that result in enhancements to the sales process and/or increased sales
  • Prioritizes effectively and manages multiple projects and sales opportunities simultaneously in a highly organized and deadline driven manner.
  • Work with Marketing on programs to create awareness and demand for company products, and pay an active role introducing program and initiatives that ensure successful, broad deployment of our products/services
  • Ensures objectives, contingencies and timelines are clear to the sales team, holds effective meetings and escalates appropriately to ensure business goals are achieved. 
  • Promote company solutions to customers and partners in personal and group forums by making presentations and product demonstrations and participating in regional/national trade shows.
  • Work with the Territory sales professionals to monitor performance and maintain a sales forecast by keeping accurate records of discussions and opportunities on company?s customer/partner relationship/forecast management system and accurately roll up the forecast data to the next level of management forecasting. 
  • Proven ability to lead diverse teams, selling complex large-scale projects to Enterprise type Clients.
  • Perform tasks related to securing and keeping the products, tools, and processes that you are responsible for security
  • QualificationsNumber of Years of Work Experience: 8-12years in enterprise sales-preferably within Digital Engagement, as well as 3-5Years of Sales Management experience.
  • Required Skills:Record of successful selling, business development, executive level influence, and exceptional communication and C-Suite presence
  • Record of successful sales management of sales team obtaining annual quota & goals
  • Knowledge of Digital Transformation, Artificial Intelligence, Live Chat, Virtual Chat, Chatbots, and other digital engagement technologies and markets. 
  • Ability to handle multiple opportunities to meet deadlines, setting direction for and ensuring the success of all sales and customer interactions 
  • Ability to articulate solution value proposition to C-Suite for both Business & Technical stakeholders
  • Exceptional communication, business writing, listening and interpersonal skills 
  • Excellent preparation and presentation skills for executive meetings 
  • Willingness and the ability to travel
  • Proficiency with software productivity tools (SalesForce, Word, Excel, PowerPoint)

Education: BA/BS DegreeRequired 

$247K - $264K