Senior Sales Engineer

Less than 5 years experience  •  Software

Salary depends on experience
Posted on 02/21/18
San Francisco, CA
Less than 5 years experience
Software
Salary depends on experience
Posted on 02/21/18

Key Responsibilities:

  • Provide exemplary pre-sales technical expertise through technical and product presentations, demonstrations, pilot implementations, and on-going sales consultation
  • Drive the adoption of Qualtrics solutions within strategic accounts, expanding usage across departments within the enterprise. Translate product/technical features into value drivers.
  • Develop and maintain training materials, and deliver training to improve product knowledge and demo abilities of both inside and enterprise salespeople.
  • Build working knowledge of competing products and how to technically sell against them
  • Work collaboratively with Product Management, Marketing and Engineering during the development, launch and continuing refinement of existing and new Qualtrics products.
  • Respond to initial product requests and frame product issues for discussion and resolution with Product and Engineering teams
  • Become an expert in Qualtrics XM Platform and other Qualtrics products
  • Develop/maintain technical and business knowledge of industry directions and trends

Minimum Qualifications

  • Minimum of 3 years of prior Sales/Systems Engineering, or Solution Architect experience with software in a SaaS/Cloud environment, selling to C/VP level buyers
  • High energy, self-starter comfortable with ambiguity in entrepreneurial environments.
  • Outstanding professional, sales, and technical capabilities; comfortable supporting both enterprise (field) and inside sales teams on targeted accounts
  • Ability to explain and resolve common technical aspects of SaaS software, including security, protocols for APIs, SLAs, email/communication specifications, etc.
  • Ability to see and present 'the big picture', architect solutions to solve customer problems, and uncover business challenges and develop custom solutions to solve them
  • Strong customer facing and relationship building skills
  • Demonstrated excellent verbal and written communication skills: needs analysis, positioning, business justification, and closing techniques.
  • Possess "best of breed" functional sales experience that could be applied across an entire sales area in general or specific functional categories
  • Demonstrated strong leadership and ability to lead encouraging both individual and team accomplishments
  • Must be prepared to learn new technologies
  • Must be able to pivot to other system related tasks if and when needed. We wear lots of hats here at Qualtrics!
  • Undergraduatedegree (E.g. Marketing, Business, Human Resources Management, Organizational Behavior, Organizational Leadership, Computer Science, Information Systems, Mathematics, Statistics, or otherquantitative field. Strong academic performance.)
  • Travelrequired

Preferred Qualifications

  • Experience in HTML, CSS, JavaScript, SQL a plus
  • Previous work in Customer and/or Employee Experience software and systems, including pre or post-Sales support
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