Senior Project Manager

Wolters Kluwer   •  

Hartford, CT

Industry: Technical Services

  •  

5 - 7 years

Posted 34 days ago

Wolters Kluwer is a global leader in professional information services. Professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance and healthcare rely on Wolters Kluwer's market leading information-enabled tools and software solutions to manage their business efficiently, deliver results to their clients, and succeed in an ever more dynamic world. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.

Ranked one of the world's largest legal service organizations, Wolters Kluwer ELM Solutions serves corporate legal and insurance claims departments and their law firms worldwide with enterprise legal spend and matter management and legal analytics solutions. ELM Solutions products

Responsibilities:


  • Lead project delivery by providing consultant guidance to internal and external teams and serving as the delivery consultant to meet client expectations on projects
  • Plan client engagement activities such as kick-off meetings and serve as the single point of contact for clients
  • Manage delivery to project plans, including resources, schedules and budgets
  • Identify and challenge scope and work estimates that seem extraordinary, providing acceptable alternatives as needed through the entire life cycle of the project
  • Understand contractual obligations outlined in the statement of work to help ensure effective and timely scope management and staffing
  • Identify and mitigate project risks while delegating project deliverables to project resources and help ensure timely completion to agreed project dates
  • Manage delivery team performance and serve as the first point of escalation for issues
  • Perform weekly project re-planning using the baseline plan to help ensure delivery dates are met while instituting a rigorous process of inspection of project deliverables and team activities to accurately track project status, quality, issues and task estimates to complete
  • Coordinate project activities and deliverables between virtual teams located within the U.S., India and partner resources
  • Conduct regular client and internal status reporting meetings to communicate project schedules and deliverables to all resources
  • Manage client invoicing in accordance with the Statement of Work (SOW) and project delivery schedule and billing arrangements
  • Monitor project budget (cost and hours) and manage profit and loss margin
  • Help ensure timely acceptance of client deliverables to accurately manage revenue recognition and manage technology elements impacting project schedules

Qualifications:


  • A minimum of six years of project management experience with at least four years of experience implementing solutions related to information technology; preferably with legal industry experience in insurance, banking, utilities and transportation
  • A minimum of six years of functional or technical experience in the role of a business analyst, quality assurance analyst or technical developer
  • Experience in simultaneous management of multiple external clients' projects
  • Bachelor's degree from an accredited college or university; PMP certification preferred, or equivalent industry experience
  • Experience with Agile or other similar implementation/development processes that serve as part of Wolters Kluwer-Enterprise Legal Management (ELM) implementation methodology
  • Experience working with relational databases and managing multiple external clients
  • Experience leading projects/implementations related to configurable products with simple to complex integrations with other applications used by clients
  • Understanding of relational databases and automated testing tools and processes
  • Strong professional consulting skills with the ability to leverage internal tools and policies for optimal financial roll-up, time tracking and milestone management
  • Ability to travel up to 60%