Senior Program Manager in Toronto, ON

$150K - $200K(Ladders Estimates)

TELUS Corporation   •  

Toronto, ON M4E 3Y1

Industry: Telecommunications & Hardware


8 - 10 years

Posted 61 days ago

This job is no longer available.


Position Overview:

The TELUS Business Solutions Program Management Office (TBS PMO) team is passionate about providing best-in-class project management and support to TELUS Business Solutions largest customers. We're not your traditional project management team. Highly motivated and driven, we strive to deliver industry-leading customer experiences. We focus on balancing TELUS' operational constraints, contractual requirements, profitability, advocating for the customer and actively managing and enhancing program delivery.

What You Bring:

  • Project Management Experience: A proven history of delivering quality multi-PLT/stream, large, complex programs
  • Strategic Mindset: Able to develop a strategic vision and correlating priorities to lead the team through delivery
  • Customer Facing Experience: Strong understanding and proven history in working directly with customers daily to deliver value while managing TELUS business priorities
  • People Leadership Skills: Ability to leverage the leader/coach model to drive a high-performance team culture
  • Financial Management Skills: Ability to capture and track project financials, reporting on status and measuring overall profitability
  • Operational Know-How: best practices in service delivery, assurance and customer care
  • Compelling Communication Skills: Clear, concise and influential in all aspects of communication to various audiences
  • Decisive Nature: Ability to analyze data to make decisions and problem solve to align with the corporate strategic vision
  • Love of a Fast-Paced Environment: Comfortable leading in a continuously changing, dynamic environment
  • Thrive on Ambiguity: Provide clarity to successfully navigate and lead through areas of grey


Additional requirements:

  • PMP designation - Thorough understanding of project management methodologies and practices
  • 10 years program and/or project management of major, complex engagements managing cross functional programs and stakeholder groups
  • A disciplined approach to ensure strong project financial controls to manage revenue, margin, and capital spend aligned with the business case
  • Demonstrated knowledge of TELUS wireline and/or wireless products and supporting fulfillment processes
  • Lean Six Sigma Black Belt & certifications, or equivalent designation
  • Undergraduate degree in one of Computer Science, Software Engineering, Business, Engineering or Technical Discipline or equivalent education is an asset
  • Security clearance: Candidates must have, or meet, Provincial and Federal security clearance requirements
  • Ability to travel 20% - 30% a year within Ontario
  • Bilingualism (French/English) - asset
  • Experience with public sector customers is desirable

What You Get:

  • Visibility with TELUS' senior leadership teams in support of our largest customers across Canada
  • Exposure to the latest products and technologies that TELUS is building to support our customer's evolving needs
  • Expand your knowledge by learning about our customer's businesses across various industries
  • To own the customer delivery, the customer experience and profitability of your projects
  • The ability to influence and shape the Project Management Office best practices and strategy
  • Great pay, profit sharing bonus, dedication to a diverse and inclusive team culture with loads of career development opportunities, flexible Total Rewards benefit plan with many innovative options and programs including a DC Pension, flexible work styles, and more!

Valid Through: 2019-9-16