Senior Program Manager

8 - 10 years experience  •  Technology

Salary depends on experience
Posted on 06/18/18
8 - 10 years experience
Technology
Salary depends on experience
Posted on 06/18/18

We are looking for an experienced Program Manager who has a strong technical operations, site reliability engineering background and knowledge of SaaS development processes.  You will be part of the Adobe DigitalExperience Technical Operations organization working to build the industry leading digitalexperience platform from Adobe. As a Program Manager for DX you will work closely with the SRE, Operations, Infrastructure, engineering and partner teams to deliver world class online marketing and analytics services. You will represent the team internally in the various cross functional initiatives, define priorities, bring clarity and lead continuous agile development. Successful candidates will have a strong technical background and be passionate about delivering high quality solution with effective and efficient processes.

Responsibilities:

Organize and coordinate activities across teams and across geos resulting in quality product releases

Create project plans and drive delivery to milestones and requirements

Coordinate with cross functional and cross team dependencies

Manage issues and risks, create mitigation plans and escalate  to appropriate stakeholders appropriately

Oversee project delivery process with key contributors to help manage scope and prepare change requests

Manage status and reporting to provide project clarity to team members and management

Coordinate to resolve escalations and improve the customer experience

Qualifications:

7+ years' experience as a program manager in software, operations or related industry

Experience in agile and scrum practices specifically for building and deploying SaaS products

Strong verbal, presentation and written communication skills

The ability to appropriately align communications with the intended audience

Strong conflict resolution and negotiation skills.

Proven ability to understand and articulate complex technologies

Superb organizational skills to be able to coordinate complicated projects.

Exceptional team building and team management skills

Ability to manage in an environment with diverse stakeholders.

Ability to operate in ambiguous situations while bringing clarity 

Motivated, execution-oriented high performance individual with strong process and metrics focus

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