Senior Product Strategist - Digital Payments

Salary depends on experience
Posted on 07/06/17
5 - 7 years experience
Financial Services
Salary depends on experience
Posted on 07/06/17

About our Business:

The Card Services business at Fiserv provides complete debit, credit, prepaid and ATM payment services to financial institutions as well as Accel®, a premier payments network. Our products, services and strategies allow our clients to maximize revenue, increase customer acquisition, improve retention, reduce expense, minimize risk and increase share of wallet.

Card Services solutions from Fiserv include:

  • ATM Solutions: Fiserv operates all major ATM models and supports the latest applications of leading ATM manufacturers
  • Credit & Debit Solutions: Fiserv processes consumer and business credit and debit card transactions – both PIN and signature. Our comprehensive services include card management, authorization, risk management, settlement and reporting
  • Digital Card Enablement: Fiserv has been working with digital wallet and token service providers to ensure financial institutions have the ability to tokenize their eligible card programs, adding a new level of convenience and security to the consumer experience
  • Fraud Risk Solutions: Our products and services detect and respond to card-payments risks tosafeguard your cardholders and financial institution
  • Loyalty & Reward Solutions: Fiserv delivers holistic consulting and delivery services for your payment vehicles, to help you grow – and our rewards program increases cardholder activity by enabling cardholders to earn rewards quickly and easily
  • Payments Network: The Accel Network provides secure anytime, anywhere funds and payments access at the point-of-sale, ATMs and online

Reporting Relationships

Reports To:  VP Digital

Direct Reports: N/A

Essential Job Responsibilities:  

  • Lead cross functional teams to develop and implement product roadmap
  • Create compelling consumer value propositions for new products that solve real consumer needs by incorporating primary and secondary research while delivering a positive P&L impact to Fiserv and its clients
  • Drive improvements in usage metrics for existing products by enhancing existing functionality and UX/UI.
  • Drive the Go To Market plan and business readiness launch activities
  • Develop and execute the Product Strategy leveraging the Pragmatic Marketing framework
  • Identify, design and launch product solutions that solve market problems and provide business growth for Card Services clients and an improved channel experience for their customers
  • Actively seek market and solution input from Sales, Account Management, Market Development and other Fiserv teams as needed to support the product strategy
  • Publish and manage the product investment plan in support of the product strategy
  • Prepare and present the business case to support the product development investment
  • Achieve annual product revenue growth and profitability goals
  • Successfully launch new products and key product enhancements
  • Deliver client and prospect presentations as needed

The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.

Required Qualifications:

  • Bachelor degree in Business, Marketing or a related field
  • 6-10+ years of product experience in the payment or financial services industries
  • Digital native with strong comfort with design thinking, UX, data driven product development, Agile, APIs
  • Exceptional ability to think strategically and analytically coupled with strong written communication skills (ppt)
  • Passionate consumer advocate with ability to identify and fulfill consumer needs based on data and market input
  • Strong project management skills with a focus on flawless execution and pragmatic solutions
  • Highly collaborative work style with the ability to positively negotiate, influence others and maintain effective business relationships, especially with Technology
  • Demonstrated ability to compile metrics, data and insights to inform and evangelize product strategy.
  • Proven P&L management or prior experience in managing revenue and expense for assigned product desirable

Preferred Qualifications

  • Master Degree in Business  

Travel Required:

Percentage/frequency of travel: 25-30%

Job ID 4692307

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