You will be responsible for delivering an amazing experience to our customers from initial signup, quotation, and purchase through order fulfillment on app.fictiv.com
You will understand the pain our customers have, root out friction to deliver our service to them that solves that pain, and help them bring hardware products to market faster
Drive experiments for product lead growth and marketing investments, ensuring we continually hone our user journey to drive conversion improvements
Develop conviction around the problems we’re solving and bring those insights to the engineering team so together, you may bring world class solutions to the market
Collaborate with design, engineering, and other company departments across the globe to identify product opportunities, develop hypotheses, and create high-impact solutions for our customers
Partner with your engineering team in achieving successful outcomes by clearly communicating business needs, requirements, prioritizing backlogs, and removing friction from the product development process
Create trust and transparency by communicating team progress and results to stakeholders; help the organization celebrate successes and learn from failures
Work with the executive team on developing our long-term strategy and the entire PM group in the roadmap to achieve it
5+ years experience building software as a product manager, engineer, or designer
Experience in balancing quantitative and qualitative studies to drive friction from user experience
Data driven - ability to analyze and use data to inform decisions on where to invest and to measure progress towards goals
Have focused time, working on customer retention or ecommerce conversion growth opportunities
Skilled problem solver – you can break big problems into smaller, more manageable challenges and you’re comfortable making fast, high quality product decisions using both quantitative and qualitative data.
Articulate communicator – You can convey business pain and needs clearly with multiple stakeholders, and you bring those people together to deliver value.
Have manufacturing or hardware product experience too? We just fell in love.