Senior Product Manager, Digital Commerce

Vlocity   •  

San Francisco, CA

Industry: Enterprise Technology


5 - 7 years

Posted 26 days ago

Job Description

Digital commerce is an important and fast growing channel for the industries we serve as consumer behavior shift transactions online. Vlocity, Inc. is recruiting a Senior Product Manager/Director of Product Management to join our fast growing company and lead this critical growth area. This executive will define market strategy, gather customer requirements, design, test, launch and support cloud-based digital commerce platform for the Communications, Media & Energy (CME) industry.

This executive will be a key member of Vlocity CME product management team and collaborate closely with other product managers, UX, QE, and engineering experts. Additional responsibilities will include equipping Vlocity salespeople, sales engineers, and partners to effectively position, demonstrate, and configure the product.


The responsibilities of this key member of the product management team will include:

  • Define the Digital Commerce strategy and vision for the CME industry.
  • Gather requirements from customers and prospects
  • Create and prioritize product roadmap
  • Oversee development of a high-quality solution, ensuring it meets the needs of industry customers.
  • Evangelize the solution internally with Sales and Services and to external customers and partners.

This role will require an individual with depth of experience in Communications processes and applications, and require cross team and cross functional coordination between product management, development and services organizations.


A stellar academic background and Bachelors degree are required. This role requires a minimum of 5 years product management or development engineering experience, and deep familiarity with Digital Commerce Application architecture and development. Familiarity with communications industry processes and applications is a plus.

Preferred Experience:

  • eCommerce Architecture / Digital Architectures for B2B & B2C
  • Design for High Scale / High Performance / High Reliability / High Availability
  • Consumer Centric UX / UI Design
  • Back End Development, Microservice architecture, Headless commerce
  • Commercially available UI / Commerce platforms (AEM, Magento, BigCommerce, SAP Hybris, Oracle Commerce Cloud etc.)
  • CDN / CMS systems
  • SEO, SEM
  • A/B testing
  • eStore / eCommerce flow: Search, Recommend, Configure, Price, Tax, Checkout
  • Compliance Requirements, including PCI, Privacy, ADA,
  • Merchandizing, pricing, promotion management
  • Personalization, AI integration
  • CRM Applications, including the domain of CPQ, Service, Sales, Marketing
  • Communications Industry Standards and Processes
  • Services Implementation of Tier 1 Scale BSS Applications