Senior Product Manager

Decipher   •  

Fresno, CA

Industry: Technical Services

  •  

5 - 7 years

Posted 50 days ago

Our team is looking for a Sr. Product Manager to take ownership of specific components of our Market Research platforms. We are seeking qualified individuals who can take ownership, solve problems, and have an insatiable desire to transform the products.


JOB DUTIES:

• Understand the product and the needs of our customers through research, frequent customer feedback, and through communicating with other stakeholders, such as sales, marketing, service teams, and customer support.

• Use customer feedback, competitive analysis, and other metrics to guide product enhancement.

• Work with cross-functional teams during the entire lifecycle of agile product development. Participate in product sprints and representing the customer in product initiatives.

• Maintain product roadmaps and prioritize feature development to ensure the features and functionality we build happen at the right time and are a good fit for our customers' needs and aligned with business objectives.

• Provide clear communication and coordination of requirements to the business and development teams, emphasizing the value of new/improved features/functionality.

• Be the evangelist for the product and the champion for customer needs.

• Write requirements documents, maintain and prioritize user stories, and work with UX/UI designers to come up with user-focused solutions, testing prototype interfaces and workflows.

• Work cross functionally to write product requirements, use cases, specifications, wireframes and UI mocks

• Plan and manage product roll-out and assist with the day-to-day operational support post roll-out

• Think big about how to evolve our customer experiences with our web presence and web systems

• Collaborate with a cross-functional team of designers, QA, engineers inside a Scrum framework


DESIRED SKILLS AND ABILITIES:

• Bachelor's Degree in Computer Science, Engineering, Business, or equivalent job experience

• 6-10 years of Product Manager experience in a Scrum Development team.

• CSPO/CSM preferred and CSP a huge plus.

• Experience creating / maintaining / prioritizing product roadmaps, product specs / requirements documents, and user stories.

• Strong focus on usability and creating user-oriented software.

• Excellent written and verbal communication – able to talk business and tech

• Clear concise writing

• Good presentation skills

• Ability to convert customer feedback and needs into a functional, effective, and pragmatic solution

• Great interpersonal communication and project management skills

• Ability to influence and lead cross-functional teams without formal authority

• Comfort working with remote and offsite teams

• Be operationally-minded, deliver results, and execute quickly on backlogs

• Expert knowledge of the Agile development methodologies and corresponding tools (ex. JIRA/Confluence)

• Interpersonal and project management skills with demonstrated ability to build credibility, communicate and distill technical content for a multitude of audiences

• A strong track record of successful delivery of multiple product cycles in an Agile environment

• Demonstrated ability to manage multiple tasks and projects, to prioritize, and adapt to a changing and ambiguous environment

• Solution and team oriented while demonstrating the ability to work independently and adapt to changes in a rapidly evolving industry

• Prior experience managing enterprise software deployment is a plus.

• Experience in market research & online survey industry is highly desired in an ideal candidate but not required.