company logo

Senior Problem Management Analyst in Dallas, TX



$100K - $150K*


Process Management


8 - 10 years

Job Description


This position is responsible for managing the Problem Management process, root cause analysis and problem remediation, ensuring the implementation of permanent fix in the production environment with the purpose of improving the availability of OCC's critical systems and prevention of problem reoccurrence. The primary responsibilities of this position include increasing service availability and improving customer convenience and satisfaction by reducing the number of operational problems.

Primary Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each primary duty satisfactorily.

  • Owns the Problem Management process, prioritizing with business stakeholders and ensuring the most critical Problems are addressed timely
  • Manages the lifecycle of all Production Problems with the primary goal of reducing IT-related business risk throughout the problem's lifecycle, i
See More

Valid through: 2020-4-8

About Options Clearing Corporation

Total Jobs:
Total Experts:
Average Pay:
Total value of jobs:
Learn More About Options Clearing Corporation
* Ladders Estimates

More Jobs at Options Clearing Corporation

Similar Jobs

More Finance & Insurance Jobs

Find similar senior problem management analyst jobs: