$100K - $150K*
This position is responsible for managing the Problem Management process, root cause analysis and problem remediation, ensuring the implementation of permanent fix in the production environment with the purpose of improving the availability of OCC's critical systems and prevention of problem reoccurrence. The primary responsibilities of this position include increasing service availability and improving customer convenience and satisfaction by reducing the number of operational problems.
Primary Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each primary duty satisfactorily.
Valid through: 2020-4-8