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Senior Problem Management Analyst in Dallas, TX

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compensation:

$100K - $150K*

specialty:

Process Management

experience:

8 - 10 years

Job Description

Summary

This position is responsible for managing the Problem Management process, root cause analysis and problem remediation, ensuring the implementation of permanent fix in the production environment with the purpose of improving the availability of OCC's critical systems and prevention of problem reoccurrence. The primary responsibilities of this position include increasing service availability and improving customer convenience and satisfaction by reducing the number of operational problems.

Primary Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each primary duty satisfactorily.


  • Owns the Problem Management process, prioritizing with business stakeholders and ensuring the most critical Problems are addressed timely
  • Manages the lifecycle of all Production Problems with the primary goal of reducing IT-related business risk throughout the problem's lifecycle, i
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Valid through: 2020-4-8

About Options Clearing Corporation

Total Jobs:
34
Total Experts:
2
Average Pay:
$136,627
Total value of jobs:
$5,875,000
Learn More About Options Clearing Corporation
* Ladders Estimates

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