Senior / Principal Professional Services Consultant

5 - 7 years experience  •  Data Storage

Salary depends on experience
Posted on 02/22/18
New York City, NY
5 - 7 years experience
Data Storage
Salary depends on experience
Posted on 02/22/18

Senior/Principal Professional Services Consultant (NYC Areas)

Job Overview

Datameer is looking for professional services consultants to lead client engagements for our big data analytics product.

You will be working with Customers and other Customer For Life team members and interfacing with SalesSupport, and Product teams that are globally dispersed.  You will be integrating Datameer with Customer systems, architecting solutions, solving business problems, and responsible for Customer adoption.

Professional Services consultants are responsible for guiding a customer through full life cycles of business analytic solutions including training, use case discovery and delivery, system integration, custom development, architecture and software development consulting, testing, and deployment.  You are hands on and can equally guide and teach as well as produce yourself.

Datameer is looking for candidates with a broad range of technology and interpersonal skills able to design and execute custom solutions and processes for customers leveraging Big Data technologies.

PS consultants are technical champions and evangelists who guide customers through their implementation of a data analytics solution using Datameer. These individuals are customer- and sales-oriented, are capable of independently developing sophisticated BI and data integration solutions, and present technical solutions to broad audiences. The right candidate for this position has a proven track record as consultant with superior technical skills, the ability to lead small teams and to manage strategic client relationships.

The PS consultant will translate customer requirements into a vision and plan to integrate Datameer (and related technologies) into an IT architecture and create an end to end solution.

You should be comfortable working independently while also with a team.  You understand how to guide Customers through new challenges and promote your ideas without conflict.  You are comfortable with managing risk, learning new things quickly, and adapting to change.  You are equally able to communicate to and work withtechnology and business teams.

You are someone who…

  • Worked in a Professional Services organisation before

  • Has that special mix of technical aptitude and business acumen

  • Has a proven track record of successful product deployments within a professional services organisation.

  • Is able to translate business requirements into product solutions

  • Has worked in the Hadoop ecosystem and with Big Data.

  • Are passionate about creating fiercely loyal customers by delivering successful implementations

  • Excel at managing multiple engagements  and demands on your time

  • Able to travel to client engagements across Europe. Travel estimated is 60-80%

Requirements:

  • 5-10 years experience in a customer-facing role in a professional services context

  • Standout "customer first" attitude

  • Amazing communication and problem-solving skills

  • Strong technical acumen, especially around data with analytics outcomes

  • Project management and consulting experience

  • Enjoy a fast-paced, dynamic environment

  • Able to juggle and accomplish tasks in tight timeframes

Technical Skills and Experience

  • Proven track record of satisfied customers and successful project deployments

  • 3+ years hands-on experience with Big Data-related tools and technologies: MapReduce, HDFS, HBase, Hive, Hadoop

  • Basic experience running and troubleshooting a Hadoop cluster; Hands-onexperience implementing, troubleshooting Linux/Unix operating systems and web application server environments

  • Experience with relational databases

  • Experience with programming and scripting skills (preferably Java, or C++ Python, Perl, JavaScript, UNIX shell, etc.)

  • Strong demonstrated understanding and application of HTTP, HTML, JavaScript, JSON.

  • Hands on experience with enterprise authentication and authorization environments (LDAP, Kerberos, etc.)

  • Knowledge of information systems and network architecture principles and practices

  • Experience with network security and platform security concepts

  • Understanding of data models and data flows in complex multi-tier database and application environments.

  • Experience initiating, managing and successfully completing quality improvement projects

  • Strong interpersonal and communications skills (written and oral) with internal teams and customer representatives (including c-level executives)

  • Ability to effectively and calmly lead technical staff through crisis events and escalations

  • Ability to work effectively within a team or as an individual contributor.

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