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Senior Operations Engineer at Edifecs in Atlanta, GA

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compensation:

$80K — $100K *

specialty:

Technical Support

experience:

Less than 5 years

Job Description

The Senior Operations Engineer works primarily with enterprise customers of Edifecs Encounter Management products, proactively assisting them with post- sales installation, configuration, upgrade, troubleshooting and day to day operational management. Responsibilities include taking a proactive leadership role working with the Engineering team and Customers to triage and resolve highly complex, technical, and application-related issues which impact product performance in customer-specific environments, or issues that directly hamper a broader customer adoption of Edifecs EM product. In addition to working with customers, the Operations Engineer will routinely partner with our Development, Sustaining Engineering and Sales Engineering organizations to resolve support issues, document bugs, provide UAT on product builds, and ensure that new and newly upgraded server installations are successful.

ESSENTIAL DUTIES AND RESPONSIBILITIES

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Valid through: 7/2/2020

About Edifecs

Total Jobs:
24
Total Experts:
2
Average Pay:
$116,346
Total value of jobs:
$3,025,000
% Masters:
40%
Learn More About Edifecs
* Ladders Estimates