Senior Manager, WW Partner Programs

VMware   •  

Olympia, WA

Industry: Manufacturing


8 - 10 years

Posted 33 days ago

This job is no longer available.

Develop and manage the business processes as partners onboard, manage performance, receive program support, and realize the full potential of their VMware partner program opportunities. Execute on a predictable rhythm for partners to manage their entry and ongoing program eligibility requirements on an annual basis. Serve as a central advocate and evangelist for partner program satisfaction across geo program teams.

The successful candidate needs to be a passionate leader, a channel strategy geek, a business operations rock-star, and be a process-driven individual all-in-one. Must have an unflinching desire to radically simplify our partners' end-to-end program experience to unleash partner productivity and profitability. The role requires a balance between strategy, big picture thinking, and rigor in executing on current business priorities. This requires experience working with sales, product BU's and a deep understanding of field and partner organizations.

Job Responsibilities:

  • Deliver partner satisfaction across the end-to-end partner program lifecycle, globally
  • Invest in innovative platforms, processes, and solutions to enhance partner satisfaction and engagement
  • Establish process, governance and performance for program support requests and escalation management
  • Serve as the single source of truth for program performance with geo program teams
  • Experience Required:
  • 8+ years of related experience with a bachelor's degree or equivalent experience
  • 8+ years of programs, operations and / or sales strategy experience and sales leadership experience
  • Strong interpersonal and team building skills; ability to work with a diverse team and influence/drive change across functional and business boundaries.
  • Experience in supporting channel organizations, processes and strategy
  • The ability to operate effectively in a rapidly scaling, dynamic environment, be able to manage multiple stakeholders and groups simultaneously
  • Extensive experience with channel partners, service providers, or end-customers in a software environment
  • Ability to handle complex situations and multiple responsibilities simultaneously mixing long-term projects with the urgency of immediate demands
  • Experience within large, complex and highly matrixed organizations
  • Strong influencing and communication skills
  • Highly trusted individual who maintains and expects high levels of integrity, honesty and trust
  • Six Sigma Blackbelt or equivalent experience a plus


  • Ability to travel 20%+ of the time