Senior Manager - Solutions

Ascena Retail Group   •  

Pataskala, OH

Industry: Retail & Consumer Goods


8 - 10 years

Posted 179 days ago

This job is no longer available.

Position Overview:

Job Description:

Ascena Retail Group is seeking to fill the position of Senior Manager, Solutions Delivery; specifically in the Area of Tax Calculations, Sales Audit and other Back Office Legacy applications.

This position has the responsibility for providing both strategic direction of the applications in their realm of influence as well as ensuring the day-to-day health of the currently implemented applications. Further, this position will require the ability to communicate the group's goals and objects to multiple levels of the supervisory organization.

Duties Include:

Evaluate business needs, objectives and goals; research and recommend potential solutions and procedures to best meet those needs. (10 %)

Develop and manage the execution of the team's IT roadmap consisting of application management, service support, service delivery, planning, decision support, administration, work management and application architecture. (10 %)

Oversee the design, implementation and maintenance of applications associated with: (25%)

the Sales Audit function.

the Tax assessment function (both sales tax and use tax)

Older, internally developed legacy applications

Develop and manage operational activities to ensure: (25%)

Service level agreements for specific applications are not only met but exceeded.

compliance with security requirements as defined by the existing security group.

Manage IT staffing, including supervision, evaluation, development and resource utilization. (20%)

Perform other related duties and participate in special projects as assigned (10%)


A minimum of a Bachelor’s Degree in Information Technology, Computer Science or a related technical field.

A minimum of 7 years of professional work experience in Information Technology; with a specialization in Retail applications.

Generally accepted knowledge of IT services and infrastructure

Understanding of technical environments including security, networking, servers, PCs, operating systems and databases

Understanding of business solutions including finance, accounting, enterprise collaboration, portals, websites and office applications.

Understanding of operating environments and associated technologies along with an understanding of ITIL framework in an operational support environment.

Familiarity with project management methodologies and associated technologies

Strong written/ Verbal communication skills

Strong Organizational skills

Ability to provide strategic level of IT guidance in support of organizational initiatives

Able to lead and manage IT unit through multiple business initiatives simultaneously.

Able to present complex IT ideas to all levels of IT and business leadership.

Able to plan and allocate resources in an agile environment; delegate and reprioritize tasks to align with shifting business priorities.

Able to evaluate team members performance and provide ongoing feedback

Possess in-depth knowledge of multiple Sales Audit applications including:

Auditworks (by Epicor)

Balance (by Oracle Corporation)

Possess in-depth knowledge of Tax calculation software in an omni-channel environment