Senior Manager, Sales Operations

Cox Automotive   •  

Atlanta, GA

Industry: Data Storage


5 - 7 years

Posted 340 days ago


The Sr. Manager,Sales Operations isresponsible for managing alignment betweenInventory Solutions boundary partners (Marketing, Product, ClientExperience, Client Success, G2G,Events, Industry Relations, Value Strategy) and oursales organization (Commercial/ Wholesale, Regional Commercial, FieldSales).  This person will assist in prioritizing initiatives for thesales team and provide clarity and focus.This role provides critical insight from thesales perspective to our boundary partners during the planning and execution phases of all projects and initiatives.  This role works inpartnership with the individualresponsible forsales communications to ensure awareness and adoption of corporate initiatives among allsales teams.  There will also be heavy collaboration with theSales Effectiveness team to reinforce messaging and initiatives.This role will holdresponsibilities for facilitatingsalescontests, spiff programs, and lead/referral programs.

  • Engage and consult with Inventory Solutions leaders in Sales, Sales Operations, Marketing, Operations, and Cox Auto business partners to gain deep understanding of business unit objectives, and key initiatives that require sales team member engagement
  • Represent the Sales and Sales Operations team in critical boundary partner meetings acting as the “voice of sales”
  • Participate in the planning, design, and implementation of sales initiatives, pilot projects, product launches, and marketing campaigns, working in conjunction with sales effectiveness team
  • Work in partnership with the individual responsible for sales communication and the sales effectiveness team to facilitate engagement and adoption among the sales teams
  • Participate in creation, design, and measurement of national sales contests.  Act as the point of contact before, during, and after all sales contests.  Present to leadership throughout the process.
  • Act as point of contact for spiff programs and lead/referral programs, working in conjunction with Sales Strategy, CRM Manager, CA Client Success, and other boundary partners
  • Develop and coordinate the annual sales awards program, working in conjunction with sales effectiveness and reporting/ analytics team
  • Partner with Client Experience team to facilitate G2G adoption among sales teams
  • Monitor the success of initiatives and identify areas of improvement
  • Prioritize projects/ initiatives and communicate risks and opportunities
  • Partner with business leaders to ensure plans remain on schedule and are always visible to key stakeholders
  • Utilize CRM tools on a daily basis and monitor sales results
  • Perform other duties as assigned


  • Bachelor’s Degree or equivalent job experiencerequired
  • At least 5 years of salesexperience or business related experiencerequired
  • Demonstrated experience to manage multiple simultaneous initiatives to successful completion
  • Ability to work in a fast-paced, dynamic and nimble environment which can pivot very quickly to reflect the changing needs of the company or industry
  • Detailed oriented and able to multi-task and prioritize
  • Highly organized, highly structured
  • Influential, ability to present to upper management
  • Experience with deployment over multi-faceted business
  • Comfortable in corporate setting
  • Effective communication skills - ability to craft solid messaging for the intended audience including executives and team members
  • Comfort working in environments requiring cross-functional collaboration and decision making
  • Ability to resolve issues, develop alternative solutions and provide justified recommendations
  • Proficient in Microsoft Office applications


  • Demonstrated ability to use web-based applications for collaboration and facilitation, e.g., WebEx, Skype, social media sites, etc.
  • Automotive Industry experience a plus

Job Number 1717765