Senior Manager - Retail ITEM Systems

JC Penney   •  

Plano, TX

Industry: Retail & Consumer Goods


11 - 15 years

Posted 63 days ago

This job is no longer available.


At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 98,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.

 Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.

The Senior Manager will play a pivotal role within JCPenney’s Merchandising and Item Application Development team.  Focus areas include: leading an application development team, managing a diverse portfolio of technology solutions, facilitating the delivery of complex projects and programs, enhancing systems stability, and establishing strong relationships with business and IT partners.  The ideal candidate will have a passion for growing and developing high performing teams, solving complex business problems and delivering high quality technology solutions.

Primary Responsibilities:

  • Serve as a senior leader within application development reporting into Application Development Director
  • Ensure process and quality standards are achieved within work teams
  • Serve as escalation point for roadblocks slowing down or impeding delivery objectives
  • Responsible for leading a team of development professionals (PM, Analysts and Engineers)
  • Provide direction, coaching, and set goals for career development of the reporting team
  • Responsible for performance reviews, appraisals and feedback for the team
  • Develop associates through goal setting, ongoing performance feedback, training and development plans, career path discussions and identification of project assignments to further develop skill sets
  • Deliver projects through cross-functional teams leveraging internal and external members
  • Operate in a dynamic and ambiguous environment to drive multiple complex projects and/or programs
  • Build relationships with IT and business teams, peers and leaders across locations to understand business objectives and provide win-win solutions to solve business problems
  • Manage cross team dependencies by working with leadership teams of other dependent systems to align timelines, roll out plans, and releases

Core Competencies & Accomplishments:

  • 10+ years of demonstrated leadership experience in Information Technology leading teams with an emphasis in software development and implementing COTS/ERP/Niche packages.
  • Passion for building and developing high performing global teams
  • Proven ability to build strong relationships with leaders, peers and teams
  • Effective communication (written and verbal) with multiple levels of leadership as well as cross-functional business and technical teams
  • Demonstrated ability to deliver quality solutions that meet business requirements
  • Continuous learner with a focus on staying abreast of industry trends, tools and techniques
  • Practical experience in leading technical teams with extensive knowledge of SDLC and IT project management processes, leveraging waterfall, iterative and agile methods
  • Action oriented with strong analytical/problem solving skills
  • Prior experience in retail or Fortune 500 company desired

Our corporate office, located within the exciting new development of Legacy West in Plano, Texas, supports JCPenney stores and supply chain facilities nationwide.  We offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on JCPenney merchandise.  On-site campus amenities include health clinic, pharmacy, daycare and preschool, full cafeteria service, a 24-hour fitness center and free garage parking.