1 month ago
Job Description
Company Details
Company URL: https://berkleytechnologyservices.com/
Berkley Technology Services (BTS) is the dynamic technology solution for W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key locations in Urbandale, IA and Wilmington, DE, BTS provides innovative and customer-focused IT solutions to the majority of WRBC's 60+ operating units across the globe. BTS's wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible.
Driven by a commitment to collaboration, BTS acts as consultants to our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand, but proactively plan for the "What's Next" in our industry and beyond.
With a culture centered on innovation and entrepreneurial spirit, BTS stands as a community of technology leaders with eyes toward the future - leaders who truly care about growing not only their team members, but themselves, and take pride in their employees who shine. BTS offers endless ways to get involved and have the chance to grow your career into a wide range of roles you'd never known existed. Come join us as we push forward into the future of industry leading technological solutions.
Berkley Technology Services: Right Team, Right Technology, Simple and Secure.
Responsibilities
The Senior Manager, QA Engineer is responsible for broadly establishing QA capability, including supporting the design and implementation of Guidewire InsuranceSuite, with experience in PolicyCenter, Claims Center and Billing Center, for our commercial insurance business. This role requires establishing and growing leading fit-for-purpose QA practices, designing, and implementing testing strategies, and ensuring the highest quality standards are met for all IT systems, applications, and software releases.
Qualifications
Technical Skills:
BTS Leadership Values:
Leadership Behavioral Attributes:
The Company is an equal employment opportunity employer.
Sponsorship Details
Sponsorship not Offered for this Role
Company URL: https://berkleytechnologyservices.com/
Berkley Technology Services (BTS) is the dynamic technology solution for W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key locations in Urbandale, IA and Wilmington, DE, BTS provides innovative and customer-focused IT solutions to the majority of WRBC's 60+ operating units across the globe. BTS's wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible.
Driven by a commitment to collaboration, BTS acts as consultants to our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand, but proactively plan for the "What's Next" in our industry and beyond.
With a culture centered on innovation and entrepreneurial spirit, BTS stands as a community of technology leaders with eyes toward the future - leaders who truly care about growing not only their team members, but themselves, and take pride in their employees who shine. BTS offers endless ways to get involved and have the chance to grow your career into a wide range of roles you'd never known existed. Come join us as we push forward into the future of industry leading technological solutions.
Berkley Technology Services: Right Team, Right Technology, Simple and Secure.
Responsibilities
The Senior Manager, QA Engineer is responsible for broadly establishing QA capability, including supporting the design and implementation of Guidewire InsuranceSuite, with experience in PolicyCenter, Claims Center and Billing Center, for our commercial insurance business. This role requires establishing and growing leading fit-for-purpose QA practices, designing, and implementing testing strategies, and ensuring the highest quality standards are met for all IT systems, applications, and software releases.
- Lead and mentor those contributing to our QA efforts, providing guidance, training, and support to enhance their skills and ensure a high level of performance.
- Develop and implement test strategies and test plans based on project requirements, business needs, and system specifications.
- Oversee and execute various types of testing (functional, regression, integration, performance, etc.) to ensure system stability and reliability.
- Lead and execute initiatives for automation testing by identifying suitable tools and scripting automated tests to reduce manual effort and improve efficiency.
- Identify, track, and report defects, ensuring they are resolved in a timely manner. Provide clear, concise defect reports and recommendations.
- Work closely with business owners, developers, business analysts, and project managers to define testing requirements and scope, ensuring alignment with business objectives and expectations.
- Maintain thorough documentation for all test cases, test results, and issues.
- Evaluate potential risks in the testing process and work proactively to mitigate them, ensuring smooth project delivery.
- With a Quality Engineering focus, follow and identify new age automation techniques to design and update existing test automation frameworks, as well as design and help build new test automation capabilities
- Prepare and present regular status reports to management, outlining the quality metrics, test progress, and any potential risks or issues.
Qualifications
- 7+ years of QA experience to P&C Insurance clients focused on operating model transformation, business process improvement, business capability uplift, etc. with knowledge of insurance products, services, channels, functions, and processes
- 3+ years of demonstrated ability to identify, shape and lead transformational initiatives in the Insurance industry, working collaboratively with client senior leaders and teams
- Previous application experience in any Commercial products, with a strong preference for Guidewire.
- Tracking and reporting SLAs and KPIs in a managed service testing engagement
- P&C Insurance applications specific to distribution, sales, service, product management, claims, customer experience & analytics
- Defining the test strategy, planning, implementing and quality assurance for large complex projects
Technical Skills:
- Strong understanding of software development lifecycle (SDLC) and various project management methodologies (Agile, Waterfall, etc.).
- Familiarity with database testing (SQL) and web services testing (API testing).
- Experience with continuous integration/continuous delivery (CI/CD) processes and tools.
- Proficiency in programming/scripting languages for automation (Java, Python, C# etc.) is preferred.
- Proficiency in Guidewire xCenters, with exposure to configuration, scripting (Gosu), and integration mechanisms including GW Cloud Integration/API Gateway.
- Familiarity with Guidewire Testing Framework
- Relevant certifications in the QA profession or other specialized IT certifications.
- Experience with cloud-based environments (AWS, Azure) and cloud-native architecture principles.
- Working knowledge of web services (SOAP and REST), data transformation, and ETL processes.
- Familiarity with integration middleware and tools and platforms.
- Demonstrated leadership and experience in delivering within one or several of the following industry functions: P&C Underwriting, Claims (Personal or Commercial)
- Knowledge of insurance business processes, including understanding of visualization, orchestration and integrations tenets within underwriting, policy administration, claims, and billing.
- Effective verbal and written communication skills, with the ability to convey complex regulatory information to both technical and non-technical stakeholders, including executive presence.
- Proficient with Microsoft Office Suite, Visio, Teams, Jira/Confluence and SharePoint.
- Bachelor's degree in Computer Science, Software Engineering, Accounting, Finance or a related field.
BTS Leadership Values:
- Agile
- Customer Centric
- Ownership Mindset
- Sense of Urgency
- Servant Leadership
- 1BTS
Leadership Behavioral Attributes:
- Flexibility
- Customer Service Oriented
- Operational Effectiveness
- Personal Ownership
- Quick Decision Making
- Team Builder
- Transformational Leadership
The Company is an equal employment opportunity employer.
Sponsorship Details
Sponsorship not Offered for this Role
About Berkley
Learn More About BerkleyBerkley is a packaging company that develops innovative solutions to help our customers sell more product and be on the edge.
Berkley offers the cost advantages and creative control of an in house/on site agency without the risk and hassle of oversight. Berkley develops turnkey retail environments – including design, manufacturing and installation services.
Joining Berkley presents a prime opportunity to be part of a team renowned for its leadership in the industry, fostering innovation and growth. Berkley, a company committed to professional excellence and diversity, offers a range of job opportunities that cater to various skills and career aspirations.
Berkley is actively hiring, seeking individuals who are passionate, driven, and ready to contribute to a dynamic team environment. With a variety of positions available, Berkley provides a platform for professionals at every stage of their career, from entry-level to senior leadership roles.
Kickstart a career with Berkley through comprehensive internship programs designed to provide hands-on experience in a real-world setting. Internships at Berkley are a gateway to full-time employment, offering invaluable industry exposure and networking opportunities.
Berkley is dedicated to the continuous professional development of its team members. The company supports career advancement through leadership training programs, workshops, and seminars that enhance skills and foster innovation.
At Berkley, diversity is celebrated and actively promoted through various initiatives and diversity training programs. The company believes that a diverse workforce is key to driving creativity and innovation.
Employees at Berkley enjoy a range of benefits designed to support their professional and personal lives. The company culture emphasizes teamwork, respect, and integrity, creating an environment where everyone can thrive.
To apply for a position at Berkley, candidates are encouraged to submit a resume that highlights relevant experience and skills. The interview process is designed to assess not only professional qualifications but also a candidate's fit with Berkley's culture and values.
For those interested in joining Berkley, staying updated on new job openings and company news is easy. Subscribe to receive tailored job alerts and read the latest insights on career development and industry trends.
Discover the career opportunities waiting at Berkley. Search for open positions that match your skills and interests. Berkley is looking for curious, creative, and solution-driven team players ready to make an impact.
Stay informed with career tips, insider perspectives, and industry-leading insights from Berkley professionals. Use this knowledge to enhance your resume, prepare for interviews, and understand the job market landscape.
Personalize your subscription to receive job alerts and insider tips tailored to your preferences from Berkley. Explore the exciting and rewarding career opportunities that await.
Berkley offers the cost advantages and creative control of an in house/on site agency without the risk and hassle of oversight. Berkley develops turnkey retail environments – including design, manufacturing and installation services.
Berkley Careers
Joining Berkley presents a prime opportunity to be part of a team renowned for its leadership in the industry, fostering innovation and growth. Berkley, a company committed to professional excellence and diversity, offers a range of job opportunities that cater to various skills and career aspirations.
Explore Job Opportunities
Berkley is actively hiring, seeking individuals who are passionate, driven, and ready to contribute to a dynamic team environment. With a variety of positions available, Berkley provides a platform for professionals at every stage of their career, from entry-level to senior leadership roles.
Internship Programs
Kickstart a career with Berkley through comprehensive internship programs designed to provide hands-on experience in a real-world setting. Internships at Berkley are a gateway to full-time employment, offering invaluable industry exposure and networking opportunities.
Professional Growth and Development
Berkley is dedicated to the continuous professional development of its team members. The company supports career advancement through leadership training programs, workshops, and seminars that enhance skills and foster innovation.
Diversity and Inclusion
At Berkley, diversity is celebrated and actively promoted through various initiatives and diversity training programs. The company believes that a diverse workforce is key to driving creativity and innovation.
Benefits and Culture
Employees at Berkley enjoy a range of benefits designed to support their professional and personal lives. The company culture emphasizes teamwork, respect, and integrity, creating an environment where everyone can thrive.
Applying for a Position
To apply for a position at Berkley, candidates are encouraged to submit a resume that highlights relevant experience and skills. The interview process is designed to assess not only professional qualifications but also a candidate's fit with Berkley's culture and values.
Stay Connected with Berkley Careers
For those interested in joining Berkley, staying updated on new job openings and company news is easy. Subscribe to receive tailored job alerts and read the latest insights on career development and industry trends.
Join Berkley
Discover the career opportunities waiting at Berkley. Search for open positions that match your skills and interests. Berkley is looking for curious, creative, and solution-driven team players ready to make an impact.
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Stay informed with career tips, insider perspectives, and industry-leading insights from Berkley professionals. Use this knowledge to enhance your resume, prepare for interviews, and understand the job market landscape.
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Personalize your subscription to receive job alerts and insider tips tailored to your preferences from Berkley. Explore the exciting and rewarding career opportunities that await.
