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Senior Manager, Professional Services in Cambridge, MA



$80K - $100K*


Operations Management


5 - 7 years

Job Description

We are actively seeking a strategic, results-driven Senior Manager to lead our Professional Services business. The Senior Manager, Professional Services will be a key leadership role, responsible for training & education, program & operational management, coaching & leading a team of Managers in a fast-paced, dynamic environment. As part of our customer first, results driven organization, you will be responsible for supporting your team in maintaining a high standard of customer experience and execution while maintaining long-term customer retention. In partnership with Services Leadership, this role will be instrumental in defining the future vision, strategy and roadmap for HubSpot's Professional Services organization.

This role will be a mix of people, program, and results management, including:

  • Hiring, coaching and developing a group of high-performing managers and their teams
  • Owning the engagement, growth and retention of customers in Pro
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Valid through: 2020-4-8

About HubSpot

HubSpot is a company based in Cambridge, Massachusetts that develops and markets software products for inbound marketing. It was founded by Brian Halligan and Dharmesh Shah in 2006. Its products and services aim to provide tools for social media marketing, content management, web analytics and search engine optimization. HubSpot was founded by Brian Halligan and Dharmesh Shah at the Massachusetts Institute of Technology (MIT) in 2006. The company grew from $255,000 in revenues the first year the software was released[when?] to $15.6 million in 2010. Later that year HubSpot acquired Oneforty, the Twitter app store founded by Laura Fitton. The company also introduced new software for personalizing websites to each visitor. According to Forbes, HubSpot started out targeting small companies but "moved steadily upmarket to serve larger businesses of up to 1000 employees." HubSpot filed for an initial public offering with the Securities and Exchange Commission on August 25, 2014 requesting they be listed on the New York Stock Exchange under the ticker symbol HUBS.
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