Senior Manager Product Analytics

ePocrates   •  

Watertown, MA

Industry: IT Consulting/Services


8 - 10 years

Posted 300 days ago

This job is no longer available.

60% Track the overall success of product initiatives

  • Drives the measurement of success for each product across customers including perceptual metrics, scorecard metrics, adoption and utilization
  • Drives partnerships with the Product Manager to determine the measures of success and guide good usage of outcome driven metrics
  • Sets direction on how to pull user, transaction, and other data from complex systems in order to format into reports for the Product Managers
  • Synthesize results from experiments into data for the Product Managers to interpret success or failure
  • Provides guidance on data mining and analysis to drive product strategy and development

40% Monitor the overall health of products to provide information to Product Teams

  • Establishes KPIs, oversees visual creation (e.g. dashboard, report card, etc) to keep Product teams informed and aware of overall health of the product
  • Establishes the standardization of success metrics across products
  • Sets direction on plan to drive improvement of scorecard metrics, including defining metric levers, cross- functional working groups, and initiative tracker
  • Develops and manage strong, collaborative relationships with product owners, client organization team members, and other stakeholders, as needed to drive results


Education, Experience, & Skills Required

  • Bachelor’s Degreerequired; Degree (Bachelor’s or Masters) in quantitative disciples like Computer Science, Data Engineering, Data Science, Statistics, or Mathematics preferred
  • 10 years overall professional experience, inclusive of a minimum of 5-7 years of data analytics or data science
  • Strong understanding of databasetechnologies and ability to write code to gather data
  • Ability to effectively create reports and synthesize data into digestible and actionable information
  • Excellent verbal and written communication skills
  • Strong track record of influencing across a range of audiences, both internal and external audiences, and across a range of cohort

 Behaviors & Abilities Required:

  • Ability to synthesize complex, high quantity and sometimes contradictory information to effectively solve business problems.
  • Ability to drive inter-team collaboration in order to achieve business results.
  • Ability to analyze a variety of information in order to drive strategic product development and client performance.
  • Demonstrated ability to use a variety of tools, techniques, and processes to gather and report data.
  • Ability to collect, combine, and analyze complex qualitative and quantitative information from different sources and formats and distill into manageable, actionable and shareable outputs.
  • Using compelling arguments to gain the support and commitment of others. Seeking feedback to understand different perspectives. Modifying point of view accordingly
  • Knowledge of, and ability to use, strategies, techniques and tools for effective communication of technical ideas to various audiences