$100K — $150K *
Our mission is to ensure high academic achievement for all children, especially students in poverty and students of color, by developing transformational school leaders and advancing the policies and practices that allow great leaders to succeed.
“We believe that every student, in every circumstance, can achieve the highest levels of academic excellence.”
Who We Are
To afford students real opportunities in life and build schools that reflect and foster a more just and equitable world, we need determined, unwavering school leaders committed to the truth that every student can excel. New Leaders is an educational leadership organization whose mission is driven by racial equity and social justice, and by an unwavering belief in the potential of every student. Building schools and systems that lift up Black and brown students and children from low-income communities is at our core. We forge deep partnerships to equip school leaders at all levels to be powerful and positive forces for change, especially in our most marginalized communities. We provide best-in-class leadership training that ensures schools are set up to provide all students with challenging, engaging learning experiences in every classroom, every day, year after year. To date, we have developed nearly 4,000 leaders who annually reach more than half a million students across the country. To support even more children and communities, we champion evidence-based policies that reflect the transformative power of exceptional school leadership and that break down inequitable structural and institutional barriers to student achievement and educational equity. By transforming our schools, we’ll transform our society.
The Senior Manager, Operations will be based out of a home office.
The Senior Manager, Operations reports to the Executive Director, Morehouse Aspiring Principals Program (MAPP) Strategy & Operations.
The Senior Manager, Operations is responsible for leading work in the following areas: Program & Team Operations, Enrollment, Data Management & Reporting, and Administrative Support. In collaboration with the National Senior Executive Director, MAPP and the Executive Director, MAPP Strategy & Operations, the Senior Manager, Operations works to ensure successful execution of program priorities in alignment with project plan deliverables and milestones.
Program & Team Operations
Ensure all programmatic operations result in high-quality staff and participant experiences, including but not limited to:
Managing general operations for the team including creating and overseeing a multi-year programmatic calendar and developing and monitoring the project plan for recruitment, admissions, and enrollment.
Developing and managing communication systems (e.g. weekly and/or monthly newsletters) to Implementation Team staff.
Manage operational responsibilities to increase team efficiency and effectiveness, including:
Serving as the project manager for annual planning, budgeting, and performance management-related deliverables.
Leading contract and procurement processes, ensuring adherence to organizational policies and liaising with external vendors and partners.
Partnering with the PDHR Team to manage the onboarding process for new team members.
Recruitment, Admissions, and Enrollment
Ensure effective and efficient processes by:
Collaborating with the Executive Director, MAPP Strategy & Operations to plan and coordinate information sessions to support participant registration.
Providing regular reports and updates on participant progress based on registration activities as needed. Advise team on any lessons learned and potential changes to the process.
Monitoring participant completion of key tasks related to recruitment, admissions, and enrollment to inform final decision reports to Morehouse.
Serving as key point of contact for external partners, potential participants, and internal stakeholders for questions about the enrollment process.
Providing student support as needed or requested.
Data Management & Reporting
Create and implement practices and procedures that properly manage the full data lifecycle needs of the Morehouse Program. In partnership with the Executive Director, MAPP Strategy & Operations:
Update and maintain the MAPP master data plan, reporting, and fidelity matrix, performing data analysis to inform monitoring progress to goals and support learning conversations.
Support the reporting required for internal and external purposes and in alignment to certification regulations and other contractual agreements.
Supporting the analysis of program quality and implementation data.
Supporting the development and implementation of a continuous improvement cycle for the MAPP Team and the Governing Board (Steering Committee).
Manage and distribute information within the team, equipping them with the resources needed for all activities.
Complete variety of administrative tasks including but not limited to calendar management, travel planning, and expense reporting.
Prioritize and ensure timely follow up on incoming requests of the National Senior Executive Director; Executive Director, Strategy and Operations, MAPP; and the Executive Director, Implementation, MAPP.
Manage the cadence of team meetings and check-ins, including team retreats.
Serve as team point for all copy editing of materials for internal and external purposes, adhering to editorial and style guidelines.
Serve as the team’s resident expert on various organizational platforms (The Link, The Learning Hub, Salesforce. and the Learning Management System) to ensure seamless program implementation.
Perform other duties as assigned.
Skills, Experiences, and Competencies
Belief that every student, in every circumstance, can achieve the highest levels of academic excellence and passionate commitment to New Leaders’ mission and vision.
Bachelor’s degree required.
At least five years of professional experience required.
Equity-driven with demonstrated ability to work well with people from a wide diversity of demographic and cultural characteristics.
Confidentiality and personal responsibility.
Ability to work in a fast-paced environment and produce high-quality work in a timely manner; manages sideways and up to move work forward.
Exceptionally strong project management, time management, organizational skills, and attention to detail.
Exceptionally strong written and oral communication skills.
Exceptionally strong copy editing skills.
Graphic design skills preferred.
Self-starter/self-manager with a learning orientation and ability to initiate work and meet deadlines with minimum supervision.
Technology savvy for web-based instructional techniques and tools, computer proficiency, including MS Word, Excel, Outlook, PowerPoint, Zoom, and Internet tools.
Flexibility to work evening and weekend hours, as needed.
Ability to travel approximately 30 percent of the time (temporarily suspended).
Compensation package is commensurate with experience and includes competitive benefits package and 401K.
Valid through: 7/1/2021