Senior Manager of Project Management

Alliance Data Systems   •  

Irving, TX

Industry: Technology


5 - 7 years

Posted 32 days ago

The Senior Manager, Technical Project Management is responsible for managing and guiding a diverse program of 30-40 distributed resources (business analysts, developers, quality analysts, etc.) to ensure consistency of processes across multiple scrum teams. The Senior Manager acts as a process owner, partnering closely with the Technical Managers, Product Owners, and Scrum Team Leads to achieve success against a defined set of desired business outcomes. This role will be assisting in the transition of a large financial client from a stringent waterfall methodology to Agile development practices.


  • Assesses maturity of process and provides pragmatic/flexible recommendations to improve results as they relate to quality, speed to market, transparency, and adherence to business objectives.
  • Maintains a deep understanding of resources available to capitalize on strengths and minimize weaknesses, ensuring the right skills and mind-set hold the right positions on the team.
  • Collaborates with Program Management team to plan multi-team capacity to shape program roadmap and help prioritize initiatives based on capacity, dependencies, and business objectives.
  • Tracks and manages risks at a program level including the appropriate strategy/timeline associated to acceptance, mitigation, or avoidance.
  • Leads program-level planning ceremonies such as Sprint Planning, Sprint Retrospectives, Program Stand-Ups, and other relevant ceremonies.
  • Supports the Product Owner in ensuring program backlog contains a healthy amount of groomed work for prioritization into upcoming sprints.
  • Creates a consistent flow of information to clients, the team, and internal leadership on achievements, challenges, and corrective actions required to optimize successful results.
  • Serves as a guiding force on the governing committee responsible for resolving conflict, providing best practice recommendations, and removing impediments.
  • Resolves internal and external dependencies and ensuring alignment across partners/clients results in timelines free of bottlenecks.
  • Provides coaching and mentoring to Agile standards (story writing, grooming, estimating, etc.)
  • Continuous evaluation of people, process, and tools associated to delivery, providing recommendations to adjust where necessary.
  • Responsible for managing and optimizing capacity, velocity, quality, and business outcomes.
  • Delivers results in an environment of trust, respect, and collaboration.

Skills Required:

  • Strong written/verbal communication skills, including the ability to influence a wide range of stakeholders across all roles and levels.
  • Analytical and data-driven mindset to facilitate individual and team-wide decision making.
  • Ability to communicate technical/complex information both verbally and in writing to all audiences.
  • 5+ years project management experience, with a focus on Agile Methodologies, specifically implemented using Scrum.
  • Complete understanding of both the underlying infrastructure of the system and the individual application requirements to facilitate providing technical input into the development of the system as appropriate.
  • Experience in the management of complex product development and delivery.
  • Experience as a Scrum Master for at least 2 years.
  • Meticulous organizer of time and tasks.
  • Experience in successfully delivering large/enterprise size projects, ability to make independent decisions, ability to lead teams, ability to stay calm under pressure and multi-task.
  • Experience in working and communicating effectively as a part of a team, balancing needs across stakeholders and technology teams.
  • CSM certification is strongly preferred. PMP certification is a plus.
  • Atlassian Suite experience (Jira, Confluence, BitBucket, Bamboo) is strongly preferred.
  • Experience with Oracle databases, web development, Cognos Reporting, and Unica campaigns is a plus.
  • Knowledge of approaches and techniques in the Agile space such as:
    • Kanban
    • User story-based requirement model
    • Story Pointing/Relative Sizing Techniques
    • TDD (Test Driven Development)
    • Continuous integration and deployment (CI/CD)
    • Automated testing
  • MS Office including Excel, Word and PowerPoint; MS Project or other project management software; Visio or equivalent.