Senior Manager of Loss Prevention

Apple   •  

Santa Clara, CA

Industry: Technology


11 - 15 years

Posted 53 days ago

At Apple, new ideas have a way of becoming great products, services, and customerexperiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Do you instinctively know how and when to take action? Do you love performing under intense pressure? As part of our Global Security group, you’ll help lead thesecurity needs of Apple’s most valuable assets: our people and innovations. Join us, and you’ll play a meaningful role in preserving the highest standard ofsecurity for one of the most-watched companies in the world. Apple Loss Prevention is seeking an extraordinary, customer service oriented, self-motivated,experienced leader to work as a Senior Manager of Loss Prevention within Apple Retail Organization. The Sr. Manager willapply their expertise and devise theft prevention, shortage reduction and safety strategies. They will also take a proactive approach to resolving losses through training and awareness, as well as developing and implementing policy and procedures. The Senior Manager isresponsible for leading Loss Prevention Managers, vendors, physicalsecurity staff, andcontract guards within respective areas. The Senior Manager willwork closely with all levels of management to ensure all aspects of the organization are consistent and in compliance with company standards. This position can be based anywhere in the United States out of a home office. Candidates local to the Bay Area or willing to relocate are stronglypreferred.

Key Qualifications

  • 10-15 years of progressive retail Loss Prevention management experience at the Director or Vice President level preferred
  • 5-10 years Multi-unit experiencepreferred
  • Manage various budgets and guard deployment scheduling
  • Manage security staffing
  • Ability to travel to stores within assigned area, and maneuver around sales floors, stock room and offices
  • Travel will be both domestic and international
  • Travel can be up to 70% of time
  • Be able to work for periods of time at a desk; on a computer
  • Posses a valid Driver’s License
  • Excellent communication, written and verbal
  • Excellent delegation and follow-up skills
  • Loss Prevention investigation and interview experiencerequired
  • Excellent time management and prioritizing skills
  • Basic knowledge of computer applications
  • The ability to address large groups and build partnerships


Provide coaching, training, mentorship and guidance all LP Managers within defined areas Ensure the safety of ourassociates and customers Lead Security staff to ensure consistent practices and training are performed in all stores Conductsecurity and shrinkageinvestigations Responsible forworking with Inventory teams and LP Managers to identifyinventory shortage opportunities and recommend resolutions Deliver Loss Prevention training to head of stores, staff and Market Support teams Responsible for ensuring execution and compliance on all LP initiatives/shortage reduction programs within the LP Team Ensure Loss Prevention resources (CCTV, Alarm cabling, Physicalsecurity & manpower) are properly deployed Develop specific shortage action plans for LP Managers Assist withinternalinvestigations as needed Manage all Securitybudgets Conduct store visits to ensure compliance of policy/procedures Assist in the creation of action plans to achieve operational compliance Offer recommendations and solutions in critical situations Communicate all safety related policies using all available communicationchannels

Education & Experience

High School diploma or equivalent, BA degreepreferred Wicklander & Zulawski or Reid interviewing and interrogation training preferred