Santa Cruz, CA
5 - 7 years
Posted 298 days ago
Plantronics is a global leader in business and consumer audio communications. For more than 50 years, we’ve been driven by a single obsession to support our customers’ most important needs: experiencing and facilitating simple and clear communications while enjoying distraction-free environments.
We are a global team with zeal for fulfilling our vision through innovation and rigorous execution. Our company is made up of smart, highly-capable, inquisitive people who bring their best selves to work each day and treat others as we wish to be treated. Plantronics people embrace discovery and invention, take risks, and incorporate the things we learn into the things we do. In creating Unified Communications and customer service solutions, software analytics, and Bluetooth headsets, Plantronics delivers high-quality communications solutions that our customers count on today, while relentlessly innovating on behalf of their future.
Mission: We discover and invent the tools and technologies that provide a focused and distraction-free environment for you to perform at your best.
As the leader of Global Customer Success at Plantronics, the Sr. Manager of Customer Success will work cross functionally to develop strategies and practices to ensure customers maximize their ROI in Plantronics products. This position will lead a team of globally dispersed Customer Success Managers (CSMs) responsible for onboarding Plantronics software customers, driving product adoption and ultimately helping customers fully realize the business value of their Plantronics solutions and expand their Plantronics footprint.
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, gender identity, sexual orientation or on the basis of disability.
To all recruitment agencies: Plantronics does not accept agency resumes. Please do not forward resumes to our jobs alias, Plantronics employees or any other company location. Plantronics is not responsible for any fees related to unsolicited resumes