Ensure the Cloud Platform & Services are designed and implemented to support Private and Public infrastructure initiatives and are aligned with the overall business strategies and priorities.
Demonstrate hand-on knowledge of Private and Public Cloud Computing. Designing, Provisioning and administration using best practices for enterprise customer across multiple cloud offering (Vmware Private Cloud, Amazon Web Services and/or Azure).
Play a key role in advancing the cloud (IaaS) eco-system and culture of technical excellence.
Ensure all technical procedures (Installation, Configuration, Run books) are documented and updated and are contributing to the maintenance of operational standards.
Automation of infrastructure services and system administration task where possible
Lead & Deliver the Infrastructure capability transformation for production and Engineering R&D environment, with focus on user-experience, resilience, performance, availability and total cost of ownership.
Lead the customer facing Cloud Infrastructure & operations for all Company products, with high availability, superior performance and 24x7 support.
Lead & Deliver operational excellence with focus on the service management and DevOps approach to achieve agility, speed, scale and efficiency.
Partner with Engineering teams and rest of operations teams to architect and design the infrastructure for customer facing services as well for the R&D environments.
Build a high performing Infrastructure Operations team that operates with a culture of business and customer centricity.
Lead Service Management implementation for Infrastructure services, partnering with Engineering teams to improve service experience, MTTR, Up-time and resilience.
Implement a Service Monitoring capability to proactively address the operational issues for all customer facing infrastructure assets
Lead annual strategic planning, tactical operation planning, the development of service improvement, and contingency operation plans including BCDR.
Lead annual budget planning for infrastructure assets and services.
Provide technical leadership, mentoring and coaching for all staff and foster a culture of accountability, innovation and team building.
Experience and Skills:
10+ years experience managing complex Cloud & IT infrastructure and working with high demand Engineering and customer organizations.
At Least 8+ years of overall InfrastructureArchitecture & Engineering in defining and developing high security, high availability solutions.
At Least 6+ Years of experience in a Leadership role managing Global Teams.
Experienced with running large complex global infrastructure spanning across multiple data center leveraging private & public cloud.
Experience designing and delivering secure cloud solution on AWS, Azure(must have)
Expertise in one or more Infrastructure automation technology(automating network and host provisioning)